- Plans, organizes, and coordinates recreation programs, events, and activities. Presents program/event information at a variety of meetings, outreach events and public speaking opportunities.
- Develops and administers contracts and agreements relating to activities, program, events, and promotions; onboards independent contractors and providers of special interest classes; onboards sponsors and vendors for special events.
- Develops and administers program budgets; meets revenue goals.
- Coordinates with the applicable internal division in the development of marketing and public information strategies and media plans for recreation programs and events.
- Generates e-mails, correspondence and instructional materials to notify users of policies, outages, and other web and internet information; develops online discussion forums and/or similar interactive tools that solicit information and feedback from the community.
- Generates creative copy for marketing materials and community outreach, including brochures, newsletters, social media, signage, etc.
- Coordinates a variety of signage calendars, editorial calendars, graphic design schedules, etc.
- Programs, coordinates and implements recreational activities, special event management and operations, marketing, scheduling, and contract management.
- Guides and counsels park patrons/program participants on park/program rules, care of equipment and acceptable conduct in a helpful, positive manner; assists park patrons/program participants in providing information, direction, and education and responds to complaints, inquiries, and information requests.
- Provides prompt and courteous customer service in the front desk area in person and on telephone; responds to requests for information; answers routine questions; directs customers to appropriate department for assistance; monitors access, registrations, and money handling.
- Creates and maintains clear, accurate and concise reports including, but not limited to incidents, programs, activities, enforcement actions, and related documents.
- Creates and monitors administrative revenue reports, expense reports, survey results, tracking of task lists, program plans, participant counts, and staff assignments.
- Assists in the identification and resolution of safety and maintenance issues within Town-owned properties and other facilities that the Town partners with.
- Attends staff meetings as required; seeks out and attends training/learning opportunities to gain additional knowledge in specific areas of responsibility.
- Assists in the hiring process and training of new staff.
- Oversees seasonal staff and related logistics.
- Performs related work as assigned.
- First Aid;
- CPR/AED;
- Food Safety Certificate;
- Maintain all certifications/licenses required at job entry.
- This position has been identified as a safety-sensitive position by Human Resources, per State and/or Federal Law. Upon conditional offer of employment, the candidate selected will be required to undergo testing for alcohol and controlled substances within twenty-four (24) hours of the offer.
- Recreation programming principles and objectives of municipal recreation.
- Digital media and website development, marketing, communications, or a related field.
- First aid methods and necessary safety precautions used in recreational activities;
- Customer service principles.
- Office procedures and standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities.
- Budgeting procedures and techniques.
- Basic contract management.
- Required permits, licensing, and restrictions related to events.
- Strong organization skills with exceptional attention to detail while managing multiple tasks and changing priorities.
- Interpreting rules and regulations and applying them to practical situations.
- Planning, organizing and problem solving.
- Using computers and related software applications.
- General math skills.
- Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction.
Recreation Technician, Senior - Queen Creek, United States - City of Queen Creek, AZ
City of Queen Creek, AZ
Queen Creek, United States
3 weeks ago
Description
AREA OF ASSIGNMENT:
Special Events
The primary responsibility of the special events assignment is to provide support and assistance in managing the Town's signature events and events held at the Recreation and Aquatic Centers.
JOB CLASSIFICATION SUMMARY
Positions assigned to this class are responsible for implementing programs or projects as directed, conducting program related research and providing referral services to customers.
Responsibilities for this position include programming, coordinating, and implementing recreational activities, special event management and operations, marketing, scheduling, and contract management.
DISTINGUISHING CHARACTERISTICS
This is a fully qualified, experienced level administrative classification in the recreation job family. Incumbent(s) performs the full range of support duties under general supervision. Classification requires higher-level knowledge of transactional and/or work standards for completing tasks and assignments of a varied nature.
This class is distinguished from the Recreation Technician position by the greater degree of independence in handling complex and day-to-day tasks, and by the minimal level of supervision required.
This job classification has no supervisory responsibilities but may perform specialized lead worker responsibilities as assigned.ESSENTIAL DUTIES
The following are intended to describe core work functions of this classification.
While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town's needs.
Education and Experience:
Associate's Degree from an accredited college or university in Recreation or a related field and three (3) years of related experience; or an equivalent combination of directly related education and experience.
LICENSING/CERTIFICATION REQUIREMENTSSPECIAL REQUIREMENTS:
KNOWLEDGE
SKILLS
OVERALL PHYSICAL STRENGTH DEMANDS:
Physical Strength for this classification is indicated below with an "X"
Sedentary:
Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.
Light:
Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.
X
Medium:
Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.
Heavy:
Exerting lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.
Very Heavy:
Exerting over 100 lbs. occasionally, lbs. frequently, or up to 20-50 lbs. constantly.
PHYSICAL DEMANDS:
C
F
O
R
N
Continuously
Frequently
Occasionally
Rarely
Never
2/3 or more time
1/3 to 2/3 of time
Up to 1/3 time
< 1 hour per week
Never occurs
Note:
This is intended as a description of the way the job is currently performed. It does not address the potential for accommodation.
Physical Demand
Brief Description
C
F
O
R
N
Standing
Communicating with co-workers, observing work site, observing work duties
X
Sitting
Desk work
X
Walking
To other departments/offices/office equipment
X
Lifting
Supplies, files
X
Carrying
Supplies, files
X
Pushing/Pulling
File draws, tables and chairs
X
Reaching
For supplies, for files
X
Handling
Paperwork
X
Fine Dexterity
Computer keyboard, telephone pad, calculator, calibrating equipment
X
Kneeling
Filing in lower drawers, retrieving items from lower shelves/ground
X
Crouching
Filing in lower drawers, retrieving items from lower shelves/ground
X
Crawling
Under equipment
X
Bending
Filing in lower drawers, retrieving items from lower shelves/ground
X
Twisting
From computer to telephone, getting inside vehicles
X
Climbing
Stairs, step stool
X
Balancing
On step stool
X
Vision
Reading, computer screen, driving
X
Hearing
Communicating with co-workers and public and on telephone, listening to equipment
X
Talking
Communicating with co-workers and public and on telephone
X
Foot Controls
Driving
X
Other (Specify)
MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE:
Standard office equipment.
ENVIRONMENTAL FACTORS:
D
W
M
S
N
Daily
Several Times Per Week
Several Times Per Month
Seasonally
Never
Health & Safety Factors
D
W
M
S
N
Health & Safety Factors
D
W
M
S
N
Mechanical Hazards
X
Respiratory Hazards
X
Chemical Hazards
X
Extreme Temperatures
X
Electrical Hazards
X
Noise and Vibration
X
Fire Hazards
X
Wetness/Humidity
X
Explosives
X
Physical Hazards
X
Communicable Diseases
X
Physical Danger or Abuse
x
Other (Specify Below
PROTECTIVE EQUIPMENT REQUIRED:
None
NON-
PHYSICAL DEMANDS:
C
F
O
R
N
Continuously
Frequently
Occasionally
Rarely
Never
2/3 or more time
1/3 to 2/3 of time
Up to 1/3 time
< 1 hour per week
Never occurs
Description of Non-Physical Demands
C
F
O
R
N
Time Pressure
X
Emergency Situation
X
Frequent Change of Tasks
X
Irregular Work Schedule/Overtime
X
Performing Multiple Tasks Simultaneously
X
Working Closely with Others as Part of a Team
X
Tedious or Exacting Work
X
Noisy/Distracting Environment
X
Other (Specify Below)
PRIMARY WORK LOCATION:
X
Office Environment
Warehouse
Shop
X
Recreation/Neighborhood Center
Vehicle
X
Outdoors
Combination of Office, Vehicle and Field/Outdoors
X
Other (Specify Below)
Office cubicles are set in a warehouse/storage area inside the Recreation Center building.