Security Operations Manager - Charlotte, United States - BrightSpeed

Description

Job Description

We are looking for a Security Operations Manager to join our growing team In this position, you will report to our Manager of Physical Security and play a central role in the administration of the day-to-day Physical Security operations impacting the 20-state Brightspeed footprint.

You will have the opportunity to support a dynamic workforce that is dedicated to delivering an industry-leading telecommunications solution within a fast-paced, rewarding environment.

As the Security Operations Manager, your duties and responsibilities will include:

Serve as a primary point of contact for day-to-day Physical Security operations

Monitor and track the health and function of remote security access control and video surveillance systems across the enterprise facility environment

Identify and resolve hardware and network issues impacting the operation of security systems in conjunction with Field Operations and security integrator support

Monitor system and door alarms, and respond per established investigative, service, and maintenance protocols

Perform security system programming, firmware upgrades, scheduled maintenance, and related hardware lifecycle management functions

Configure, print, and distribute access badges for employees, contractors, and third-party personnel

Maintain and troubleshoot facility access clearances, badge access assignments, and general badge-related issues

Plan, manage, and execute new and MACD (move, add, change, or delete) facility-level security installation projects

Oversee the dispatching, management, and billing of security integrator and other support vendors

Effectively collaborate with internal and external business partners across the full spectrum of security operations

Stay current with industry-standard Physical Security best practices and technology