Student Worker - Millersville, United States - Millersville University

    Millersville University
    Millersville University Millersville, United States

    1 month ago

    Default job background
    Description

    Position Information

    Requisition Number
    Stu257P

    Position Type
    Student Worker

    Department
    Department of Student Workers

    Job Title
    Student Worker - Summer Conference Assistants (Summer 2024)

    Classification
    Student Worker

    Pay Rate
    540.00/per pay period

    Position Summary Information

    Hours per week
    Approximately 30 hours (60 hours bi-weekly)

    Days Worked
    Flexible

    Hours/Shift worked
    Flexible

    Posting Detail Information

    Job Summary/Basic Function

    Summer Conference Assistants (SCAs) work for the University Housing and Conference Services ( UHCS ) Office and are often the first point of contact that summer guests will have with the University and it is important to be clear and concise with our communication, kind and resourceful with our intentions, and confident in our practices and protocols to ensure a safe and successful visit or stay. In all instances, even a two-night stay or one-day conference can make a lasting impression for the customer.

    Above all, a SCA must demonstrate outstanding interpersonal skills and the ability to work in a fast-paced, diverse environment while maintaining a calm and professional demeanor.

    Compensation for this position includes:
    - $540.00/per pay period
    - Room in South Village at no-charge
    - Meal plan at no-charge when dining meal plans are available.

    Required Qualifications

    • Age 18 & older and eligible for campus employment including successful background clearances ( ACT 34, 114, and 151) and Millersville University disciplinary record check
    • Cumulative GPA of 2.3 or higher
    • Available to work between May 6, August 18, 2024 the entirety of the timeline
    • Available to work holiday weekends including Juneteenth, Memorial Day and Independence Day (including weekends before the holidays)
    • Available to work varying shifts scheduled between 7:00 am to 2:00 am weekdays, weekends, and including being on-call over nights. Some check-in shifts may begin earlier than 7:00am.
    • Verbal and written communication skills
    • Superior Customer Service experience
    • Problem solving and confident decision making skills
    • Currently enrolled in a Millersville University Bachelor's or Master's Degree Program
    • Good Academic and Disciplinary Standing
    • Not previously dismissed from employment with University Housing and Conference Services
    • Not working additional summer hours for any departments at Millersville University
    • Must attend all scheduled trainings and meetings
    Preferred Qualifications
    • Customer services experience
    • Prior experience living in the residence halls
    Job Duties

    The following duties and responsibilities offer a summary of a variety of the expectations a SCA may perform during the summer:
    • Assist with summer housing check-in and check-out processes
    • Assist with individual and/or group check-in and check-out procedures
    • Assist with all aspects of the individual or group's stay including but not limited to the registration, distributing conference cards, and room keys
    • Ensure accurate record keeping with tracking conference card numbers and room key numbers for security and billing purposes
    • Assist with general office administration tasks as it relates to the individual camp or conferences
    • Assist with guest hospitality support services
    • Assist with room accommodations to ensure rooms are set and ready to go
    • Assist with safety and security of guests within the assigned residence hall
    • Assist with facility management such as hall inspections, notifications to housekeeping or maintenance staff regarding room or hall issues
    • Serve as on-call staff when not working the desk to ensure proper services are being provided to the guests
    • Other duties as assigned or relevant to the position
    Working Conditions and Physical Effort
    • Be able to stand/sit for length of shift
    Posting Open Date
    04/05/2024

    Posting Close Date
    05/05/2024

    Special Instructions to Applicants

    Previous experience is not required. We will provide training to all. Cover letter and resume are not required.

    Quicklink for Posting/Requisition

    Documents Needed to Apply
    Required DocumentsOptional Documents
  • Cover Letter/Letter of Application
  • Resume
  • Other Document 1
  • Class Schedule
  • Supplemental Questions

    Required fields are indicated with an asterisk (*).
  • Are you currently attending Millersville University or will be at the time of employment?
    • Yes
    • No
  • What days/hours are you available to work?
    (Open Ended Question)
  • Are you available to work weekends?
    • Yes
    • No
  • What is your current major/minor?
    (Open Ended Question)
  • Do you have any current certifications?
    • Yes
    • No
  • If so, type and expiration of the certification.
    (Open Ended Question)
  • Are you currently on Millersville University Student Payroll?
    • YES - I have another job on campus and am in the student payroll system.
    • IN PROCESS - I am in the process of completing new hire paperwork with the Student Payroll Office for another job on campus.
    • No.