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    Field Engineer - Salem, United States - RemX | The Workforce Experts

    RemX | The Workforce Experts
    RemX | The Workforce Experts Salem, United States

    3 weeks ago

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    Description
    Job Description

    Job Description


    Job Title:
    Field Application Engineer


    Employment Type:
    Full-Time

    Location:
    Remote (East Coast Preferred)

    $120-140k+ annually plus expenses & incentives

    Excellent Benefits:
    Medical, Vision & Dental, 401k w/ Match, Bonuses, PTO and much more


    • Do you have leadership experience in the Electrical Engineering Industry as a Field Applications Engineer? This is the right position for you – stability, fulfilling work and be with an industry leading international company
    • Client Site Support for High Speed Testing Equipment. Supporting multiple phases including requirements analysis, product demonstrations & features, test benchmarks, competitive positioning, and customer training events.
    • Great work/life balance, a company that cares about you and your success and will take the time to invest in advancing your career both technically and professionally.
    Company

    • Well respected leader in the industry with over 65 years operating in the advanced electronic systems industry.
    • Seeks to invest in their people and understands the importance of furnishing a high-quality product.
    The Position

    • Provide expert-level technical support to customers, assisting them in the integration, troubleshooting, and optimization of our hardware products.
    • Collaborate with customers to understand their specific requirements and ensure our hardware solutions meet their needs.
    • Conduct product demonstrations to showcase the capabilities and advantages of our hardware solutions.
    • Assist the sales team in pre-sales activities, including technical presentations and addressing customer inquiries.
    • Develop and maintain in-depth knowledge of our hardware product portfolio, including specifications, features, and applications.
    • Stay current of industry trends and emerging technologies to effectively advise customers on optimal hardware solutions.
    • Engage with customers, including engineers, designers, and decision-makers, to build strong relationships and understand their technical challenges and objectives.
    • Conduct meetings, presentations, and technical discussions to address customer inquiries and provide solutions.
    • Diagnose and resolve technical issues faced by customers, collaborating with internal engineering teams to find effective solutions.
    • Analyze hardware designs, review schematics, and troubleshoot to ensure successful implementation.
    • Conduct training sessions for customers on the use and integration of our hardware products.
    • Create and maintain technical documentation, application notes, and other materials to assist customers in the implementation of hardware solutions.
    • Act as a liaison between customers and internal teams, gathering feedback on product performance, reliability, and features.
    Qualifications

    • BSEE degree or equivalent
    • Minimum of 5 years relevant experience
    • Experience using Test & Measurement devices such as Oscilloscopes, Signal Generators, Network Analyzers, Logic Analyzers, Data Acquisition Systems, Reflectometers or similar equipment
    • High Speed Serial Data Transmitter and Receiver Test Experience in one or more of the following technologies is required: PCI Express, USB, DisplayPort HDMI, DDR
    • Excellent interpersonal and communication skills
    • Up to 60% travel
    • The job involves travel throughout the US, Canada, and Mexico
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