Assistant Property Manager - Silver Spring, United States - AION Management

Description

Financial/AdministrativeMaximize cash flow at the property by minimizing delinquencies, ensuring timely rent collection,monitoring banking activities and daily deposits, and contacting residents to collect overdue rentEnsure all Entrata data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P Invoices, statements of disposition, monthly closing procedures, and late feesAssistant RE Manager in meeting targeted revenue goals by exceeding occupancy budgets, creating market incentives, improving resident retention, and monitoring property's financial performance Maintain and organize all resident filesResponsible for maintaining accurate payroll reporting including bonus preparationMarketingSupport the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately preparedManage renewals and active leases, tracking expirations, preparing expiration letters and drafting renewal leasesMaintain on-going, in-depth knowledge of associated market to give a competitive edge, perform monthly market studies and physically shop competition bi-monthlyAssist in monitoring compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines in occupancy standardsReview and analyze weekly traffic reports and numbers, assist with weekly marketing meetingsMaintain passing e-shop, phone shop, and physical shop scores of 85% or higherMonitor social media accounts daily and post weekly contentRespond to social media comments and direct messagesConduct direct marketing to local companies as neededCustomer ServiceAssist in planning and preparation of resident eventsComplete a daily inspection of the property and market-ready units Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are metProvide excellent customer service and display courteous and professional attitude toward all customersMaintain availability or coverage for emergencies, on-call duties, resident functions, andweekendsAdvise Business Manager of conditions of the community affecting the resident's safety, dissatisfaction, and to preserve the assetAvailable for emergencies, on-call duties, resident functions, community affiliated functions and weekendsPersonnel DevelopmentAssist RE Manager in recruiting and selecting team members, understanding, and adhering to the hiring policies and proceduresAssist RE Manager in evaluating and supervising team members Perform other duties as requiredRequirements: High school diploma or equivalent, college degree highly preferredOne-year property management experience or 4-year degree in a related field Proficient computer skills including the Microsoft Office Suite, Entrata experience preferredIn Pennsylvania or New Jersey, must obtain a real estate license within 180 days of hireWorking knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property managementExcellent English communications skills, both verbal and writtenMust be able to walk apartments and grounds, including steps and climbing stairsOccasionally requires lifting 20 pounds or lessValid driver's licenseFSLA Status: Exempt or Non-ExemptEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.