- Dare il benvenuto ai clienti
- Rispondere alle domande - in modo accurato ed educato
- Rispondere al telefono
- Eseguire le operazioni di vendita in modo accurato - utilizzando un apposito sistema di point-of-sale
- Maneggiare denaro contante e altre forme di pagamento
- Mantenere una sufficiente quantit di contante per i resti
- Indirizzare i clienti alle varie aree e ai servizi
- Dar prova di un'impeccabile conoscenza del prodotto
- Comprendere le necessit dei clienti - coinvolgendoli in una conversazione a tu-per-tu e informandoli sulle caratteristiche e i vantaggi dei prodotti
- Vendere con abilit - utilizzando tecniche comprovate (per esempio articoli collegati, prodotti di qualit maggiore, frasi transitorie)
- Mantenere il negozio pulito e ordinato
- Mantenere adeguati livelli di scorta dei prodotti - tramite inventario
- Esporre gli articoli di vendita - tramite i modelli espositivi standard HRC
- Curare l'apertura, la chiusura e gli adempimenti relativi - pulire i bicchieri, lucidare gli ottoni, spazzare e passare l'aspirapolvere sul pavimento, riordinare i prodotti, etc.
- Assicurare il pieno soddisfacimento di ciascun cliente
- Dare vita a ricordi indimenticabili
- Intrattenere gli ospiti facendone dei "Raving Fans".
- Avere almeno 18 anni
- Adempiere compiti che richiedono di piegarsi e alzarsi
- Sollevare scatole che possono pesare fino a 13,60 Kg per ricevere/spostare la merce
- Stare in piedi per pi di 8 ore
- Mantenere una bella presenza (having a plan)
- Conformarsi alle direttive in materia di uniforme
- Mettere in pratica le direttive in materia di salute e sicurezza
- Riciclare i prodotti, ove possibile
- Rimanere calmo nell'ambito di un'atmosfera frenetica e movimentata
- Dar prova di un alto livello di organizzazione, cura per il dettagli e sense-of-urgency
- Mostrare un atteggiamento positivo e amichevole nei confronti degli ospiti
- Farsi portatore dei 5 valori chiave e obiettivi di HRC
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Retail Sales Associate - Cedartown, United States - Hard Rock International
Description
Overview:
L'Addetto alle Vendite la guida finale dei clienti nell'ambito dei loro acquisti. Il merchandising Hard Rock una parte fondamentale della nostra attivit, che richiede una persona speciale per dar vita a tale tipo di esperienza.
Responsibilities:In qualit di Addetto alle Vendite, avrai il compito di guida, comunicatore, intrattenitore, memorabilia curator e musicista (dritto al cuore). Le funzioni di base dell'Addetto alle Vendite comprendono:
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Qualifications:I requisiti per questo lavoro comprendono:
Il Tuo Cafe potrebbe eseguire una formazione incrociata dell'Addetto alle Vendite con il Responsabile Accoglienza. Per avere maggiori dettagli consulta il profilo professionale del Responsabile Accoglienza.