- Processes and/or communicates multiple types of pharmacy benefits including coordination of benefits, direct member reimbursements, coinsurance benefits, and mail order prescriptions.
- Receives incoming calls from members, providers, facilities, employer groups, and other departments. Provides superior customer service that is consistent with policies, company values, and quality standards.
- Educates callers on correct use of their plans, including coverage of benefits, utilization, and administrative guidelines, in collaboration with teammates and other departments. Makes exception / empowerment decisions within the established exception policy.
- Pharmacy Benefit Specialist I certification or Pharmacy Technician Certified (does not have to be current – can be expired)
- Prior customer service experience
- Abilities to problem solve and work under pressure
- 40+ wpm typing speed
Pharmacy Tech - Salt Lake City, United States - TEKsystems
Description
Hiring inactive or active certified Pharmacy Technicians to support a pharmacy benefit company "Best Companies to Work For" by Utah business magazine for 7 years in a row
Hours of Operation: M-F, 7a-9p (8 hour shift, paid 6 wks training)
Pay Rate: $21 per hour
Duration: Long term with growth opportunities (not seasonal)
Location: Onsite (zip code: 84123)
Description:
Qualifications:
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.