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Service Shop Technician - Moorhead, United States - Scheels
Description
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.
SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers.
SCHEELS boasts the largest selection of sports brands in America-offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.Responsibilities:
Efficiently provide maintenance and assembly of customer and store equipment.
Equipment may involve bicycles, snowboards, skis, hockey skates and sticks, baseball gloves and bats, golf clubs, racquet sports, and other merchandise in a Scheels StoreMaintain accurate and detailed records for store and customer equipmentEnsure a clean and Professional EnvironmentAssist with delivering and loading customer equipment and merchandise at the store and to customer residencesAbility to speak for extended periods to customers or associatesExceptional problem solving and analytical skillsAbility to read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manualsAbility to write reports and speak effectively before groups of customers and associatesBe professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels policies and proceduresExcellent written and verbal communication skillsAbility to complete basic mathematical equationsAbility to work a varied schedule to include weekends, evenings, holidays, and scheduled training meetingsComplete other duties as assigned by LeadershipPromote the Scheels Visa Rewards card and be able to clearly explain all benefitsRequirements:
Customer ServiceGenuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you"CultureApproach daily tasks, projects and follow-up communication with energy and sense of urgencyCultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impactShow respect and appreciation for others and ScheelsArrive to work and meetings 10 minutes earlyTeam MentalityGenuine interest and action in helping others before yourself, regardless of recognition or rewardTeach-abilityConsistent eagerness to listen, learn, apply knowledge and accept critical feedbackAbility to adapt to a changing work environmentAbility to apply concepts of basic math, grammar, punctuation and spellingDress CodeMeets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partnersEfficiencyDemonstrate pride and ownership of their work while meeting expected deadlinesEducation & Experience:A strong mechanical ability is preferred
Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Scheels cares about the health and safety of our Associates.
Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
Schedule:
Must be flexible to work assigned schedule between 4pm and 9pm, Monday through Friday, 8am and 6pm Saturday, and 10 am and 5pm, Sunday.
Benefits:
To see a full list of benefit offerings from Scheels visit EMPLOYMENT OPPORTUNITY Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
