- Serve as primary liaison between season ticket holders and organization/arena providing exceptional customer service.
- Interact daily with fans and guests in person, via e-mail and other communication mediums to successfully share and receive information with fans.
- Responsible for the renewal of season ticket holders accounts.
- Assist in securing payments from season ticket holders and other ticket packages.
- Process season ticket holder additional ticket requests as needed.
- Assist with event planning and coordination of sales/services related events.
- Perform game day responsibilities, including entertaining clients and fulfilling season ticket holder requests.
- Compile and report to upper management information regarding interests/concerns of patrons and provide feedback to address those interests/concerns.
- Work with sales team on all assigned accounts.
- Perform administrative functions as needed.
- Create and maintain service/renewal reports.
- Update and maintain season ticket holder information in company database.
- Other duties as assigned by manager.
- Bachelors degree from an accredited college or university required in Sports Administration, Business, or a related field
- One year experience in a customer service role
- Maintain the highest level of confidentiality
- Present yourself in a professional manner as you interact with all levels of the organization and outside contacts
- Interpersonal skills listens to others, works well in a team environment
- Proficiency in all Microsoft Office Programs, Excel, PowerPoint
- Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
- Planning and organizing, can prioritize work activities; uses time efficiently
- Flexibility adapts to change in the work environment and manages competing demands
- Dependability consistently at work on time and responds to managers instructions
- Ability to work extended hours including nights, weekends, holidays and travel as needed
- Thrive in a dynamic, deadline driven environment
-
Account Manager, Membership Services, GSO
2 weeks ago
Hornets Greensboro, United StatesPosition Overview · The Greensboro Swarm is the NBA G League team owned and operated by Hornets Sports & Entertainment (HSE). The Account Manager, Membership Services is responsible for providing a wide range of confidential and administrative support to Season Ticket holder acc ...
-
Account Manager, Membership Services, GSO
2 weeks ago
Hornets Greensboro, United StatesPosition OverviewThe Greensboro Swarm is the NBA G League team owned and operated by Hornets Sports & Entertainment (HSE). The Account Manager, Membership Services is responsible for providing a wide range of confidential and administrative support to Season Ticket holder account ...
-
Ramp Agent
3 weeks ago
Inland Technologies Greensboro, United States**The Inland Group of Companies** · **Ramp Agent (AM)** · **QAS GSO - Greensboro, NC - Part Time** · **Quantem Aviation is hiring Ramp Agents at our Greensboro Airport (GSO) Location** Location * NO HIGH SCHOOL DIPLOMA OR GEDGED OR EQUIVALENTHIGH SCHOOLSOME COLLEGECOLLEGE ASSO ...
-
Lot Driver
2 days ago
Enterprise Holdings Greensboro, North Carolina, United States PermanentOverview: · Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. · The Enterprise brand of Enterprise Mobility is seeking a responsible, dedicated person to join our ...
-
Project Manager
5 days ago
Carrier Greensboro, United StatesProject Manager - Building Automation page is loaded · Project Manager - Building Automation · Apply · locations · CAN81: AL N Carolina (GSO) 307A Pomona Drive, Greensboro, NC, 27407 USA · CAN29: NOR Morrisville 200 Perimeter Park Drive, Suite A, Morrisville, NC, 27560 USA ...
-
Senior Dotnet Developer
3 weeks ago
APEX Analytix Greensboro, United StatesNOTE:- "We are specifically seeking local candidates from Greensboro or North Carolina who are able to work at our onsite location in the GSO office." · A snapshot of what you would do: · The Senior Dotnet Developer is responsible for the development of internal- and external-fac ...
-
Senior Application Developer
5 days ago
APEX Analytix Greensboro, United StatesNOTE:- "We are specifically seeking local candidates from Greensboro or North Carolina who are able to work at our onsite location in the GSO office." · A snapshot of what you would do: · The Senior Application Developer III is responsible for the development of internal– and ex ...
-
Senior Dotnet Developer
4 weeks ago
APEX Analytix Greensboro, United StatesNOTE:- "We are specifically seeking local candidates from Greensboro or North Carolina who are able to work at our onsite location in the GSO office." · A snapshot of what you would do: · The Senior Dotnet Developer is responsible for the development of internal and external-fa ...
-
Project Manager
20 hours ago
Carrier Greensboro, United StatesCountry: · United States of America · Location: · CAN81: AL N Carolina (GSO) 307A Pomona Drive, Greensboro, NC, 27407 USA · Project Manager - Building Automation · At Carrier we make modern life possible by delivering groundbreaking systems and services that help buildings, ho ...
-
Senior Application Developer
4 weeks ago
APEX Analytix Greensboro, United StatesNOTE:- "We are specifically seeking local candidates from Greensboro or North Carolina who are able to work at our onsite location in the GSO office." · A snapshot of what you would do: · The Senior Application Developer III is responsible for the development of internal and ex ...
-
Project Manager
2 weeks ago
Carrier Greensboro, United States**Country:** · United States of America · **Location:** · CAN81: AL N Carolina (GSO) 307A Pomona Drive, Greensboro, NC, 27407 USA · **Project Manager - Building Automation** · At Carrier we make modern life possible by delivering groundbreaking systems and services that help ...
-
Project Manager
1 week ago
Carrier Global Corporation Greensboro, United StatesCountry: · United States of America · Location: · CAN81: AL N Carolina (GSO) 307A Pomona Drive, Greensboro, NC, 27407 USA · Project Manager - Building Automation · At Carrier we make modern life possible by delivering groundbreaking systems and services that help buildings, hom ...
-
Enterprise Mobility Inc Greensboro, United StatesOverviewEnterprise Mobility is seeking responsible, dedicated people to join our team as Seasonal Automotive Detailers. This position pays $15 / hour and is located at Piedmont Triad International Airport (GSO): 1000T Ted Johnson Parkway Greensboro, NC 27409.This is a seasonal po ...
-
Aviation General Manager @ GSO Airport
2 weeks ago
PrimeFlight Aviation Services, Inc. Greensboro, United States** Aviation General Manager @ GSO Airport** · **Job Category****:** Management **Supervisor****:** Rodrigo Calapaqui **Requisition Number****:** AVIAT004252 Showing 1 location **Competency:** · To perform the job successfully, an individual should demonstrate the following · c ...
-
Aviation General Manager @ GSO Airport
3 weeks ago
PrimeFlight Aviation Services, Inc. Greensboro, United States** Aviation General Manager @ GSO Airport** · **Job Category****:** Management · **Supervisor****:** Rodrigo Calapaqui · **Requisition Number****:** AVIAT004252 · Showing 1 location · **Competency:** · To perform the job successfully, an individual should demonstrate the foll ...
-
Financial Center Manager I
3 weeks ago
Allegacy Federal Credit Union Greensboro, United States· Role Accountability · At Allegacy, there's a common thread that runs through all of us. It's our commitment to doing right and our promise to members to always do the right thing for their wellbeing. Every employee in our organization is accountable to living out our brand in ...
-
Financial Center Manager I
3 weeks ago
Allegacy Federal Credit Union Greensboro, United States· Role Accountability · At Allegacy, there's a common thread that runs through all of us. It's our commitment to doing right and our promise to members to always do the right thing for their wellbeing. Every employee in our organization is accountable to living out our brand in ...
-
Aircraft Technician, Service Center
1 week ago
Honda Greensboro, United StatesAircraft Technician, Service Center · Requisition ID: 2047 · Location: · Greensboro, NC, US, 27410 · Workstyle: Onsite · Shift: 1st · Salary Range: $0.,00 - $0.,00 · Job Purpose · The Aircraft Technician, GSO Service Center works within an established FAR 145 Repair Station and i ...
-
Aircraft Technician, Service Center
4 days ago
American Honda Motor Greensboro, United StatesJob Purpose · The Aircraft Technician, GSO Service Center works within an established FAR 145 Repair Station and is responsible for assigned maintenance tasks and associated inspections, functional/operational checks, and troubleshooting affected aircraft systems. · Key Account ...
-
Aircraft Technician, Service Center
1 week ago
American Honda Motor Greensboro, United StatesJob Purpose · The Aircraft Technician, GSO Service Center works within an established FAR 145 Repair Station and is responsible for assigned maintenance tasks and associated inspections, functional/operational checks, and troubleshooting affected aircraft systems. · Key Account ...
Account Manager, Membership Services, GSO - Greensboro, United States - Hornets
Description
Position OverviewThe Greensboro Swarm is the NBA G League team owned and operated by Hornets Sports & Entertainment (HSE). The Account Manager, Membership Services is responsible for providing a wide range of confidential and administrative support to Season Ticket holder accounts as well as providing exceptional service. You will interact with vendors, clients, and internal departments to fulfill Season Ticket holder requests and obligations. You will also assist with renewal process for all Season Ticket holders. The Account Manager, Membership Services position will work independently on assignments and must be able to interface with all levels of HSE. The Account Manager from time to time, may also work and assist with group sales renewals.
Essential Duties & Responsibilities
To perform the job successfully, you will have or demonstrate the following skills and abilities:
Hornets Sports & Entertainment is dedicated to creating and upholding a welcoming environment that celebrates diversity. HSE provides valuable benefits and competitive time off policies to help you and your family lead health, balanced lives.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.