Order processing specialist - Old Bethpage, United States - Randstad

Description

A manufacturing company in Old Bethpage is hiring an Order Processing Specialist to join their growing team We are seeking someone with experience in both data entry and customer service looking to take their skillset to the next level. In this role, you will be answering customer inquiries over email and phone, handling order processing and entry, updating customers on shipments, assisting with filing and scanning of invoices and documents and collaborating with the warehouse team on inventory and shipments. This role does not require answering a high volume of phone calls, as it is more of an administrative type of position. If you are qualified for this opportunity, please apply today or send your resume to for immediate consideration

salary: $20 - $22 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School

Responsibilities

• Communicate effectively with clients via phone and email to address inquiries, concerns, and orders promptly and professionally
• Maintain accurate records by efficiently filing and scanning paperwork to ensure easy access and organization
• Collaborate with various departments, particularly the warehouse team, to facilitate smooth order processing and fulfillment
• Utilize Excel for order entry and processing, ensuring accuracy and timeliness in managing orders and inventory
• Provide exceptional customer service by resolving issues, clarifying product information, and ensuring customer satisfaction
• Assist in streamlining order processing procedures to enhance efficiency and productivity
• Monitor order status and communicate updates to clients as necessary, ensuring transparency and timely delivery
• Coordinate with vendors and suppliers to expedite order fulfillment and resolve any discrepancies or delays
• Continuously update and maintain order databases and spreadsheets to reflect current information and status
• Proactively identify opportunities for process improvement and implement solutions to enhance order processing workflows.

Skills

• Order Processing
• Order Fulfillment
• Certified Coding Specialist
• Verbal Communication (1 year of experience is required)
• Analytical Thinking
• Confidentiality
• Responsiveness
• Data Entry
• Emails
• Phones
• Customer Service
• Written Communication (1 year of experience is required)
• Basic Software Skills
• Microsoft Office
• Excel

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.