Internet Sales Manager - Lake Park, FL
2 days ago
Job description
The Ed Napleton Automotive Group is looking for our next Internet Sales Manager. This is an exciting opportunity in a growing, fast-paced industry.
Located at Napleton's Northlake Chrysler Dodge Jeep RAM, the Internet Sales Manager isresponsible for ensuring guest retention and profitability by planning, organizing, and leading the activities of the Internet Sales department.
Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer:
- Competitive Pay This includes incentive-based pay, so your skills and efforts drive your income.
- Family Owned and Operated – 90+ years in business
- Medical, Dental, Vision Insurance, 401k
- Paid Vacation and Sick Time
- Paid Training
- Discounts on products, services, and vehicles
- Fantastic Growth Opportunities
Job Responsibilities:
- Hires, trains, motivates, coaches, and monitors the performance of all Internet Sales Coordinators
- Directs and schedules the activities of all Internet Sales Coordinators, always ensuring proper staffing
- Communicates with General Manager regarding the maintenance and achievement of set goals and strategies
- Guides Internet Sales Coordinators in setting their objectives on a short- and long-range basis
- Assists in development of programs of improvement for those Internet Sales Coordinators who are failing to meet their objectives
- Provides proper product and training resources for Internet Sales Coordinators on a regular and continuous basis and that product knowledge tests are completed in a timely fashion.
- Ensures Internet Sales Coordinators are following dealerships policies and procedures are understood and followed
- Handles guest concerns appropriately with urgency and keeps GM informed
- Monitors the Internet Sales Coordinators to ensure all forms of customer communication are responded to in a timely manner and that there are "zero" missed leads
- Maintains and updates templates, information, and word tracks in VIN Solutions
- Creates VIN reports showing monthly leads, average leads per team member, average response time, number of appointments set, total sales and overall close ratio, etc.
- Effectively knowing local/long distance competition by price shopping, inspecting sales tactics, processes to ensure high sales rates. (This is regarding price shopping your competition and knowing where they are at so we can gain more sales)
- Updating online pricing for new inventory
Job Requirements:
- Minimum two years' automotive sales
- Social Media experience highly preferred
- Computer literacy required
- Sales License Required
- Willingness to undergo a background check in accordance with local law/regulations
- 18+ years of age or older to comply with the company driving policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
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