Customer Care Specialist III - San Jose - Saia Inc.

    Saia Inc.
    Saia Inc. San Jose

    2 days ago

    Description

    At Saia, we provide clerical support for internal and external customers with lost or damaged freight. We review overages, shortages, and damages to reduce or eliminate loss and damage claims.

    Main Tasks

    • We research and investigate reported freight issues.
    • We follow established claims processes and procedures.
    • We communicate between internal and external customers to resolve shipping and freight issues.

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