Appointment Coordinator - Pensacola - beBeePatientAccessLiaison

    beBeePatientAccessLiaison
    beBeePatientAccessLiaison Pensacola

    2 days ago

    Job title: Patient Access Liaison

    Description
    About This Role:

    The Patient Access Liaison plays a vital role in ensuring a seamless patient experience from initial contact through appointment scheduling. As a key member of our team, you will be responsible for answering incoming calls, responding to voicemails, and providing personalized assistance to patients navigating our clinic's various specialties.

    Main Responsibilities:
    • Provide prompt, courteous, and knowledgeable support to patients and families regarding appointment scheduling and clinic operations.
    • Utilize strong communication and interpersonal skills to establish rapport with callers and patients, addressing their concerns and preferences.
    • Collaborate with the healthcare team to ensure accurate and efficient appointment scheduling, meeting high-quality customer service standards.

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    The Medical Receptionist I greets and registers incoming patients in the practice management system. · ...

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