Property Manager of Permanent Supportive Housing Residential Building - Cleveland, United States - EDEN Inc

Description

The Property Manager of Permanent Supportive Housing (PSH) Projects performs property management duties for PSH properties. This position works collaboratively with tenants, partner agencies, community residents, stake holders, and property owners to ensure tenants live in safe and decent affordable housing and receive the supportive services that are needed. This position must be committed to working toward the goal of helping tenants obtain and maintain housing.

ESSENTIAL JOB FUNCTIONS

1. Assures quality customer relations with tenants, outside agencies and the general public via phone and in person resolving questions, concerns, and complaints.
2. Answers information calls and requests for applications for each PSH property.
3. Ensures compliance with LIHTC, ADAMHS, and HUD Rules/Regulations and works cooperatively with OHFA, HUD, ADAHMS board, ODMH, FHLB and city and county HOME staff
4. Reviews tenant applications for eligibility based on project guidelines.
5. Processes completed applications according to guidelines.
6. Maintains and purges waiting lists according to guidelines.
7. Processes all EDEN and PSH required reports, as needed, in a timely manner.
8. Shows available units to prospective tenants.
9. Coordinates move-in process with prospective tenant, case manager/service provider, when applicable; orientates tenant to unit, building and neighborhood upon move in.
10. Completes all move-in documentation including but not limited to lease, addendums, and income verifications.
11. Meets weekly with Social Service team to discuss tenant and building issues

Education & Certification Requirements:

A Bachelor's Degree in related field and a minimum of 2 years of related work experience are preferred.

Previous experience in a non-profit, social social-services related field or property management as well as the ability to communicate in multiple languages are preferred.

Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or other characteristics protected by law.

EDEN's primary goal is to transition people from housing crisis to housing stability. We believe our vision to end housing insecurity and homelessness in Northeast Ohio can only be achieved when we embrace diversity, equity, and inclusion as both agency values and practices.