Escalations Associate Manager - Roanoke
3 weeks ago

Job summary
We are seeking an Escalation Associate Manager to lead a team of Escalation Representatives in our Unsecured Lending Operations (ULO) covering Consumer Credit Card Customer Support Services that include Small Business Retail Personal Lines and Loan.
Responsibilities
- Supervise a team comprised of specialists and team leaders who respond to low complexity inquiries or complaints regarding products and services to ensure timely completion quality and compliance
Job description
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