Jobs
>
Colorado Springs

    Communications Technician with Security Clearance - Peterson Air Force Base, United States - Apex Systems

    Apex Systems
    Apex Systems Peterson Air Force Base, United States

    3 weeks ago

    Apex Systems background
    Description

    Journeyman Comm Tech

    • Location: Peterson SFB, Colorado Springs, CO
    • Onsite requirements:
    • Onsite Project Scope: Provide around-the-clock support and specialized knowledge, apply expertise in IT operating systems and all IT service needs.
    • Must have skills/experience/certs and/or technologies:
    • High school diploma or equivalent and 3+ years of relevant experience.
    • 2+ years working in a Service Desk setting.
    • Active Top Secret security clearance with eligibility for Top Secret/SCI clearance.
    • Current DoD 8570 IAT II Certification.
    • Hands-on knowledge of key technologies such as AD, O365, WAN/LAN/Wi-Fi, VOIP, Core Networking, Cloud Services, Video Conferencing, and printing.
    • Application of ITIL principles for incident resolution and customer service enhancement.
    • Experience utilizing an ITSM tool for service delivery optimization.
    • Demonstrated leadership abilities including team coaching.
    • Effective influencing skills and relationship building with stakeholders.
    • Strong written and verbal communication, with the ability to present to all management levels.
    • Formal Job Description:

    Provide specialized knowledge, apply expertise on IT operating systems and all IT service needs.

    • Supervise, monitor, and report Service Desk performance (control Service Desk phone and tracking systems, handle user calls and requests, log incidents and service requests, provide resolutions, escalate issues).
    • Develop and implement procedures supporting Service Desk operations, including process flows, defining roles, knowledge base articles, and reporting schema.
    • Identify and implement improvement opportunities for hardware, software, infrastructure, and services using IT Service Management best practices.
    • Use continuous improvement processes to measure and enhance Service Desk performance, productivity, knowledge, and profitability based on performance metrics.
    • Maintain Service Level Agreements (SLAs).
    • Establish/enforce performance metrics, reports, and goals aligned with long-term strategic direction.
    • Evaluate IT tickets, ensure well-documented resolutions in the ticketing system.
    • Collaborate with IT support team to establish and follow processes for customer support.
    • Regularly communicate with customers, internal stakeholders, team members, and management regarding Service Desk operations and technical issues.
    • Track and analyze Service Desk trends, generate reports.
    • Identify problems, provide solutions, recommend and develop customer training programs.
    • Create help resources for stakeholders, triage tickets with other IT teams.
    • Communicate effectively through written and oral methods, provide documentation recommendations.
    • Offer suggestions for identified issues in trend analysis.
  • Alutiiq, LLC

    Security Escort with Security Clearance

    3 weeks ago

    Alutiiq, LLC Colorado Springs, United States

    Shields Point, LLC a subsidiary of Alutiiq, LLC has an opportunity for P/T Security Escort responsible for control access to classified area. Maintain secure environment by monitoring premises and personnel. * Secures premises and personnel by controlling access to classified bui ...

  • NextGen Federal Systems, LLC

    Software Engineer with Security Clearance

    1 week ago

    NextGen Federal Systems, LLC San Francisco, United States Permanent

    NextGen Federal Systems, LLC (NextGen) is seeking a Software Engineer to provide support to a Department of Defense (DoD) customer and mission. The Software Engineer will become the Subject Matter Expect (SME) for a Systems Tool Kit (STK)-based mission application and suite of a ...

  • ASRC Federal

    Opportunities - Security Clearance Required

    3 weeks ago

    ASRC Federal Colorado Springs, United States

    ASRC Federal is preparing to support U.S. Space Force (USSF) Space Systems Center Enterprise Cyber Operations Brand in Colorado Springs, CO in defending mission systems against adversarial threats. · Join our team contributing to develop defensive cyber solutions to protect, defe ...

  • Peraton

    Custodian - Security Clearance Required

    2 weeks ago

    Peraton Colorado Springs, United States Full time

    Responsibilities · Peraton is seeking a cleared Maintenance Specialist in Colorado Springs, CO., located at Schriever Space Force Base, to support our Front Range Operations and Sustainment Team (FROST) program to provide facilities support services to our mission critical Govern ...

  • Fisheye Software

    Network Engineer with Security Clearance

    3 weeks ago

    Fisheye Software Colorado Springs, United States

    · FishEye Software is actively seeking an experienced Network Engineer to join our team in Colorado Springs, CO, at the Schriever Space Force Base (SSFB). In this role, you will play a critical part in designing, implementing, and maintaining advanced LAN/WAN networks crucial fo ...

  • TEKsystems

    Linux Engineer with Security Clearance

    3 weeks ago

    TEKsystems Colorado Springs, United States

    TEKsystems is seeking a Linux Engineer with a Secret Clearance to support the Missile Defense Agency on Schriever SFB in Colorado Springs, CO. Basic Requirements: Must have one of the following combinations of education and experience: HS Diploma (or GED) and 18 years of general ...

  • Leidos

    Technical Writer with Security Clearance

    3 weeks ago

    Leidos Colorado Springs, United States

    R Description Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable. ...

  • TEKsystems

    Linux Engineer with Security Clearance

    4 days ago

    TEKsystems San Francisco, United States Permanent

    TEKsystems is seeking a Linux Engineer with a Secret Clearance to support the Missile Defense Agency on Schriever SFB in Colorado Springs, CO. Basic Requirements: Must have one of the following combinations of education and experience: HS Diploma (or GED) and 18 years of general ...

  • Aleut Federal LLC

    System Administrator with Security Clearance

    2 days ago

    Aleut Federal LLC San Francisco, United States Permanent

    About Aleut Federal Aleut Federal is an Alaskan Native-owned enterprise dedicated to supporting the Unangax people of the Aleutian Islands. We provide top-notch service to various branches of the federal government and prioritize community involvement. Our culture encourages grow ...

  • Blackstone Talent Group

    Network Administrator with Security Clearance

    3 weeks ago

    Blackstone Talent Group Colorado Springs, United States

    Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking a Network Administrator to join our Client's team. The C2BMC National Team provides technical solutions to the Missile Defense Agency (MDA) on the Command, Control, Battle Management and ...

  • Jacobs Technology, Inc.

    Network Engineer with Security Clearance

    3 weeks ago

    Jacobs Technology, Inc. Colorado Springs, United States

    Network Engineer · Location: Colordo Springs, CO · Category: Information Technology Your Impact: The mission of the Jacobs Lone Wolf Team is to support, operate, and maintain the Distributed Continuity Integrated Network – Top Secret Enterprise Services (DCIN-TS ES). The DCIN-TS ...

  • McCall Communications

    Network System Analyst with Security Clearance

    1 week ago

    McCall Communications San Francisco, United States Permanent

    McCall Communications Consulting has immediate opportunity for a Network System Analyst. This is an onsite opportunity at either the Peterson Space Force Base or the Shriever Space Force Base in Colorado Springs, CO. An active Secret Security Clearance is required. Responsibiliti ...

  • Strategic Technologies Analytics Group (STAG)

    Systems Engineer with Security Clearance

    4 days ago

    Strategic Technologies Analytics Group (STAG) San Francisco, United States Permanent

    Systems Engineer Location: Colorado Springs, Schriever AFB · US Citizenship Required: Yes · Clearance: Top Secret · Travel: Limited less than 10% of time. · Salary: Salary based on experience and qualifications. Estimates provided by Indeed do not · reflect STAG's salary range. S ...

  • Aleut Federal LLC

    Business Analyst with Security Clearance

    2 days ago

    Aleut Federal LLC San Francisco, United States Permanent

    Position Summary: Aleut Federal is seeking a business analyst who will link our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing, and implementation tasks. The Business Analyst will p ...

  • Aerospace Corporation

    Security Director with Security Clearance

    3 weeks ago

    Aerospace Corporation Colorado Springs, United States

    The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of s ...

  • McCall Communications Consulting

    Web Designer with Security Clearance

    4 days ago

    McCall Communications Consulting San Francisco, United States Permanent

    Designs, develops, troubleshoots, debugs, and implements software code (such as HTML, CGI and Javascript) for components of the website. Works with graphic designers and other members of a project team to develop the site concept, interface design, and architecture of the website ...

  • Overlook Systems Technologies, Inc.

    Technical Writer with Security Clearance

    3 weeks ago

    Overlook Systems Technologies, Inc. Colorado Springs, United States

    Candidate will write, in clear and concise language, such technical documents as procedure manuals, service manuals, and related technical publications concerned with installation, operation, and maintenance of electronic, electrical, mechanical, and other equipment. Includes wri ...

  • McCall Communications Consulting

    Information Assurance Analyst with Security Clearance

    3 weeks ago

    McCall Communications Consulting Colorado Springs, United States

    McCall Communications Consulting has immediate opportunity for an Information Assurance Analyst. This is an onsite opportunity at the Peterson Space Force Base in Colorado Springs, CO. An active Secret Security Clearance is required. Responsibilities: Responsible for network moni ...

  • Parsons Company

    Senior Information Systems Security Engineer with Security Clearance

    3 weeks ago

    Parsons Company Colorado Springs, United States

    In a world of possibilities, pursue one with endless opportunities. Imagine Next When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace w ...

  • Recruiters Workforce

    Cyber Security Analyst-Level 3 with Security Clearance

    4 days ago

    Recruiters Workforce San Francisco, United States Permanent

    About the Opportunity: On behalf of our client, we are currently seeking an experienced Cyber Systems Firewall Administrator with advanced knowledge in applying in-depth sustainment support of enterprise network cyber defense capabilities to prevent sophisticated cyber threats an ...