Georgetown Front Desk Coordinator - Washington, DC
1 day ago
Job description
Join The Glowbar Team
Skincare should be simple, effective, and fit into real life—and that's exactly what we do Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we've grown fast, with locations across the Northeast and more on the way. We're a people-first brand on a mission to help everyone feel confident in their skin—and we're just getting started.
About The Role
The Studio Guide is the first and last touchpoint for every Glowbar client, setting the tone for an exceptional experience. Energetic, outgoing, and people-focused, Studio Guides embody a client-first mentality and bring a warm, engaging presence to the studio every day. In this role, Studio Guides stand at the front desk as the face of the studio, managing check-ins (-outs), appointment scheduling and adjustments to meet demand, and handling client communication by phone, email, and text with professionalism and care. They are also responsible for facility operations, ensuring the studio environment is clean, organized, and running smoothly. Selling memberships is a key responsibility of the Studio Guide role, with financial incentives tied to performance. Success requires confidence in client conversations, the ability to meet and exceed sales goals, and a genuine passion for helping clients make Glowbar a part of their routine. This is a role for someone who thrives on energy, consistency, and connection. Candidates should expect to be on their feet for extended periods while engaging with clients. Individuals who are not motivated by sales, dislike engaging with people, or struggle with punctuality will not succeed in this position.
A Peek Into Your Day
- Arrive before the start of each and every shift
- Working specific AM or PM shifts to cover the front desk at all times
- Check clients in and out
- Manage the waitlist
- Rebook clients immediately post service
- Manage phones , email, text
- Manage appointments that need to be cancelled or adjusted
- Laundry , towel service
- Studio cleaning and organization
- Field marketing support inside and out of studio
- Selling memberships and packages
How We Measure Success
- Membership Conversion
- Studio's NPS
If all this sounds great, these are things that are required to join:
Who We're Looking For
- 1+ years of hospitality experience (i.e. restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior customer service
- Passion for hospitality and servicing customers
Flexible schedule: weekends, holidays, and varied weekday shifts
Full-Time: 5 days open availability (including both weekend days)
- Part-Time: 3 days open availability (including one weekend day)
Weekend Only: Saturday & Sunday availability every week
Knowledge of salon/spa standards, policies, and procedures
- Forward-thinking problem solver with compassion for clients
- Enthusiasm for beauty, skincare, and continuous learning
Working Conditions
At Glowbar, our studios are active, client-focused environments — and we want you to know what's involved behind the scenes. Here's what you can expect physically in this role:
- Frequent standing, walking, and movement throughout the entire shift
- Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies
- Climbing up and down stairs during shift operations
- Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary)
- Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas
- Performing operational tasks such as restocking, organizing supplies, and light cleaning
- Required to work weekends, evenings and holiday to support our client demand
Your Glow Package Includes
- Bonus eligible
- Medical, dental & vision insurance (FT Only- mostly covered by Glowbar)
- Disability, accident, critical illness & life insurance
- Employee Assistance Program (EAP) for mental wellness
- Paid Time Off(FT Only), Sick Leave, and Holidays
- Reliable schedules that respect your time
- Annual Glowbar Membership + 2 guest passes
- Employee discounts on skincare products + Friends and family discounts
- Commuter benefits
- Referral bonuses for bringing new glow-getters to the team
- Discounts on lifestyle brands, restaurants, theme parks, and more
Because when you feel supported, your GLOW is unstoppable.
Similar jobs
The Front Desk Coordinator serves as the first point of contact creating a warm and welcoming environment for staff and guests while ensuring exceptional customer service. This in-person part-time role supports CAQ administrative operations with professionalism efficiency and a s ...
1 week ago
The Front Desk Coordinator serves as the first point of contact creating a warm and welcoming environment for staff and guests while ensuring exceptional customer service. · Exceptional interpersonal teamwork and communication skills. · Strong attention to detail and organization ...
1 week ago
The Front Desk Coordinator serves as the first point of contact creating a warm and welcoming environment for staff and guests while ensuring exceptional customer service. · This in-person part-time role supports CAQ administrative operations with professionalism efficiency and a ...
1 week ago
The Front Desk Coordinator serves as the first point of contact creating a warm and welcoming environment for staff and guests while ensuring exceptional customer service. · ...
1 week ago
We are looking for an organized and proactive Front Desk Coordinator to join our team in Washington. · Greet executives and visitors with professionalism and assist them with entry and meeting arrangements. · Schedule and coordinate meetings to ensure seamless day-to-day operatio ...
3 weeks ago
The Front Desk Coordinator role at Peachy works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. · ...
1 month ago
The Front Desk Coordinator serves as the first point of contact, creating a warm and welcoming environment for staff and guests while ensuring exceptional customer service. · ...
1 week ago
The Position Hospitality Desk Coordinator at Asbury United Methodist is responsible for ensuring that every person entering the church is greeted and that visitors are offered assistance, · Punctual in reporting to work on a regular basis. · Comfortable talking to/greeting guests ...
1 month ago
WC Smith is seeking a Part-Time Front Desk Coordinator to join our team at Archer Park. · Using a multi-line telephone answers and appropriately routes all incoming calls · Receives and greets visitors; directs visitors to appropriate destination · ...
1 month ago
WC Smith is seeking a Front Desk Coordinator to join our team at The Albemarle. This individual is responsible for providing exemplary customer service to guests and residents during the evening. · ...
3 weeks ago
We are looking for an experienced dental front desk/treatment coordinator to join our amazing team. · We strive for our customer service to be as top notch as our dentistry is. · 401(k) · Health insurance · Paid sick time · ,Paid time off,,Parental leave,/i ...
2 weeks ago
Glowbar es una compañía de cuidado personal con una mentalidad centrada en las personas. Su misión singular es ayudar a las personas a sentirse confiadas en su piel, por lo que crearon la primera experiencia facial personalizada de 30 minutos para hacer que los cuidados cutáneos ...
1 month ago
The Control Desk Coordinator RN works with surgeons anesthesiology nurses/nurse leaders business manager scheduling supervisor to plan organize direct and control the daily activities involved in managing the OR schedule while providing continuous service for perioperative patien ...
1 month ago
Glowbar is a skincare company with a people-centric mentality. Our singular mission is to help people feel confident in their skin. · ...
1 month ago
Casals at Clarendon is a full service salon and spa specializing in advanced hair color and cutting techniques. · We strive to create a relaxing and calm spa environment. · ...
1 week ago
If you love working with people and enjoy being at the center of all the action, we want to hear from you As the Part-time Front Desk Coordinator for this DC Association, you will provide exceptional front-facing support while helping keep daily office operations running smoothly ...
1 week ago
If you love working with people and enjoy being at the center of all the action, we want to hear from you As the Part-time Front Desk Coordinator for this DC Association, you will provide exceptional front-facing support while helping keep daily office operations running smoothly ...
1 month ago
We are looking for a Patient Service Coordinator to provide personalized patient experiences through the coordination and management of our front desk during check in/out. · ...
1 month ago
We are seeking a Patient Service Coordinator to provide personalized patient experiences through the coordination and management of our front desk during check in/out. · ...
1 month ago
The Front Desk Coordinator will ensure the smooth operation of the office by handling various administrative tasks. · ...
2 weeks ago