- Being friendly and engaging in conversations, connecting with customers and visitors alike
- Asking questions to get to know the customer and building relationships
- Listening with patience and offering advice that's concise and easy to understand
- Knowledge of bank products and services including other lines of business
- Connecting customers to digital options which may make banking easier
- Working as a part of a team to help customers succeed financially
- Engaging with customers via phone, text or email
- Interacting with integrity and professionalism with customers and team members
- Actively listening, eliciting information, comprehending customer issues and recommending solutions
- Ensuring all procedures are followed in accordance with Bank policy and Federal regulations
- Effective organizational, multi-tasking, and prioritizing skills
- Maintaining a cash drawer including taking in and giving out cash and balancing consistently
- Accurately and efficiently processing transactions
- Opening new accounts and completing service requests
- Identify potential fraud and take appropriate action to prevent loss
- Exercising judgment and raising questions to management
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Flexibility to learn and grow as new systems, technology or processes emerge
- Taking ownership of career development through training opportunities
- Managing additional duties and responsibilities as assigned by Supervisor
- Understand this role as defined by the three lines of defense to maintain a compliance culture that includes risk management processes.
- Adding fun to your day
- High school diploma or equivalent.
- 1 year of Retail, Sales or customer service experience.
- 6 months of cash handling experience preferred.
- 1 year of financial institution experience preferred.
- Basic Microsoft Office skills
- Ability to stand for extended periods of time
- Ability to lift at least 30 pounds
- Ability to work weekends as needed or scheduled
- Travel may be required for training purposes and/or assisting other locations
- Demonstrate a strong aptitude in mathematics and be versatile in the use of computer applications and programs.
- Proficient verbal, written, and interpersonal communication skills.
- Effective sales and cross-selling skills.
- Good analytical and organizational skills.
- Flexibility to learn and grow as new systems or processes emerge.
- Willingness to follow instructions and work under established guidelines.
-
Moving and Events Services Associate
1 day ago
Adecco Williamsburg, United StatesJob Description · Job DescriptionAdecco is assisting a local client recruiting for a Moving and Events Services Associate job in Williamsburg, VA . This position is a temporary assignment through October. · Moving and Events Services Associate jobs require candidates to assist w ...
-
Sales & Customer Service Associate
1 day ago
Massage Envy Williamsburg, United StatesOverview: · Are you seeking a company that you can advance with and allows you to help others start their wellness journey? · If you are a sales and customer service superstar who wants to be part of a community committed to helping people feel their best and who isnt afraid to ...
-
Registered Client Service Associate
2 weeks ago
Morgan Stanley Williamsburg, United StatesPOSITION SUMMARY: · Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client · experience through an elevated standard of care. The Registered CSA assists with the development and · growth of business through engaging and utilizing th ...
-
Environmental Services Associate
1 week ago
UPMC Life Changing Medicine Jamestown, United StatesAre you interested in a position that offers terrific benefits and opportunities to grow? Do you enjoy working "hands on" in a team environment? Then you may be a perfect fit for our role in the Environmental Services Department at UPMC Chautauqua. · UPMC Chautauqua is looking to ...
-
Customer Service Associate
1 week ago
Wawa Williamsburg, United StatesWawa - JobID: JR112166 [Retail Associate / Team Member] As a Customer Service Associate at Wawa, you'll: Greet and provide an enjoyable shopping experience for all customers; Respond to customer requests and complaints in a timely and courteous manner; Operate the cash register, ...
-
Dining Services Associate
2 weeks ago
Riverside Health System Williamsburg, United StatesWorks under the supervision of the Dining Services Supervisor/ Manager, and under the general supervision the Department Director. Responsibilities include staying knowledgeable with current menus and exceeding service expectations for residents, gue Dining Services, Associate, C ...
-
Customer Service Associate
1 week ago
Chesapeake Bank Williamsburg, United StatesAs a Customer Service Associate at Chesapeake Bank you play a vital role in our customers' banking experience. You will have meaningful conversations with our customers that lead to building relationships and providing them with products, services an Customer Service, Associate, ...
-
Travel + Leisure Co. Williamsburg, United States Full timeWe Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across ...
-
Customer Service Associate
4 weeks ago
Chesapeake Bank Williamsburg, United StatesOverview: · Chesapeake Bank- · Want to build a successful career with a financial institution that excels in the industry and has fun as one of its corporate values? Our team has high levels of employee engagement, proven in yearly external engagement surveys that rank us in th ...
-
Visitor Service Associate
6 days ago
Colonial Williamsburg Company Williamsburg, United States Part timeWho We Are · Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is "that the future may learn from ...
-
Sales - Customer Service Associate
6 days ago
Goodwill Industries of Central North Carolina, Inc. Williamsburg, United States** Goodwill Industries of Central NC** · ** Sales - Customer Service Associate (PT -035)** · Jamestown, NC 27282 · Here at **Goodwill**, your work changes the lives of people with barriers to employment. Goodwill is also a fun place to work that gives you opportunities to lear ...
-
Sales & Customer Service Associate
1 week ago
Massage Envy Williamsburg, Virginia, United States PermanentOverview: · Are you seeking a company that you can advance with and allows you to help others start their wellness journey? · If you are a sales and customer service superstar who wants to be part of a community committed to helping people feel their best and who isn't afraid to ...
-
Moving and Events Services Associate
1 week ago
The Adecco Group Williamsburg, United StatesAdecco is assisting a local client recruiting for a Moving and Events Services Associate job in Williamsburg, VA. This position is a temporary assignment through October. Moving and Events Services Associate jobs require candidates to assist with th Associate, Moving, Event, Serv ...
-
Moving and Events Services Associate
1 week ago
Adecco US, Inc. Williamsburg, United StatesAdecco is assisting a local client recruiting for a Moving and Events Services Associate job in Williamsburg, VA . This position is a temporary assignment through October. · Moving and Events Services Associate jobs require candidates to assist with the maintenance of inventory ...
-
Registered Nurse
1 week ago
BAYADA Home Health Care Williamsburg, United States Full timeBAYADA Home Health is looking for compassionate and dedicated Registered Nurses (RN) to join our team. This office services our adult and geriatric clients on a per visit basis in territories throughout Williamsburg, VA. · Up to $5,000 sign on bonus for full time · BAYADA offers ...
-
Client Services Associate
1 week ago
Gpac Newport News, United States Full timeClient Service Associate · Do you enjoy interacting with clients, organizing documents, and learning new things? If so, we are seeking a client service associate to join our high net worth investment advisory team. In this role, you will be responsible for providing excellent se ...
-
Guest Service Associate
2 weeks ago
Global Partners Hampton, United States Full timeDescription · : Now Hiring for Guest Service Associates – Full-time and/or Part-time · We are looking to add an Guest Service Associate (GSA) to our family. Our GSA will be responsible for driving top notch guest experience while facilitating the completion of all store lev ...
-
Wyndham Destinations Williamsburg, United StatesWe Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated R ...
-
Guest Services Associate
3 weeks ago
Club Wyndham Resort Jamestown, United States Full timeGuest Services Associate ($18.50 hr) - Wyndham Newport Bay Voyage Inn · How You'll ShineAs a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. You'll ...
-
Customer Service Associate
2 hours ago
Wawa Hayes, United StatesWawa - JobID: JR101795 [Retail Associate / Team Member] As a Customer Service Associate at Wawa, you'll: Greet and provide an enjoyable shopping experience for all customers; Respond to customer requests and complaints in a timely and courteous manner; Operate the cash register, ...
Customer Service Associate - Williamsburg, United States - Chesapeake Bank
Description
OverviewChesapeake Bank-
Want to build a successful career with a financial institution that excels in the industry and has "fun" as one of its corporate values? Our team has high levels of employee engagement, proven in yearly external engagement surveys that rank us in the top 200 banks for multiple years running. We offer competitive benefit plans and have high levels of job satisfaction. Chesapeake puts an emphasis on knowing that we are only as strong as the communities we serve, therefore we contribute service hours and money to our local communities.
Talk to us about a career that makes you want to get up and come to work, have fun and make a difference.
Want to read more about why you should join the team, click the link below:
Top 10 Reason You Should Explore a Career with Chesapeake Bank
SUMMARY:
As a Customer Service Associate at Chesapeake Bank you play a vital role in our customers' banking experience. You will have meaningful conversations with our customers that lead to building relationships and providing them with products, services and digital options which best meet their financial needs.
Responsibilities