Financial Aid Counselor - Alexandria, United States - Louisiana State University

    Louisiana State University
    Louisiana State University Alexandria, United States

    1 month ago

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    Description
    About Us:

    Louisiana State University of Alexandria is a publicly supported institution that provides undergraduate level college education to the citizens of Central Louisiana. The university is a unit of the LSU System and operates under the auspices of the Louisiana Board of Regents. LSUA is located in Rapides Parish.

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    Job Posting Title:
    Financial Aid Counselor

    Position Type:
    Professional / Unclassified

    Department:
    LSUA ASA - Financial Aid (Jeffrey R Massey

    Work Location:
    LSU - Alexandria

    Pay Grade:
    Professional

    Job Description:

    JOB DESCRIPTION

    DEPARTMENT: Financial Aid

    POSITION TITLE: Financial Aid Counselor

    SUPERVISOR: Assistant Director of Financial Aid

    SUMMARY: Within a centralized financial aid services environment, evaluates, approves, and awards financial aid to students in accordance with federal, state, and university regulations, policies, and operating guidelines. Assesses financial needs of students, and advises students and parents regarding financial aid options, processes, and requirements. Participates as appropriate in systems/procedures planning and management; implements and coordinates specific individual programs and/or assignments, in accordance with the overall objectives of the department.

    RESPONSIBILITIES/JOB DUTIES:
    • Analyzes and evaluates financial viability of students and families, and provides advice and counsel regarding available financial aid opportunities, eligibility requirements, and the application process.
    • Reviews and assesses eligibility of applications for financial aid; exercises professional judgment to determine whether adjustments should be made.
    • Responds to inquiries and researches and resolves problems related to transactions handled by the unit; serves as liaison with other constituencies in the resolution of day-to-day administrative and operational issues.
    • Provide information, in person, on the telephone, and email, to students, prospective students, and families regarding student financial aid.
    • Serves as a liaison with state, federal, tribal, and other agencies; keeps abreast of student assistance opportunities and program regulations.
    • Assist with the collection, management, and reporting of data in accordance with the objectives of the position; participates in the development and implementation of data management systems and procedures, as appropriate.
    • Assist with the implementation, coordination, and possible oversight of one or more specific administrative programs and/or service areas, as assigned.
    • Trains and serves as an operational resource to other staff and/or students, as appropriate; may supervise student employees or lower-level staff.
    • Assist with workshops and/or presentations to students, parents, and/or other interested parties on financial aid policy and procedural issues.
    • Performs miscellaneous job-related duties as assigned.
    REQUIRED QUALIFICATIONS:
    • Bachelor's degree or at least 3 years financial aid experience
    • Strong interpersonal, written and verbal communication skills
    • Working knowledge or better of Microsoft Office Suite
    PREFERRED QUALIFICATIONS:
    • Prior experience in financial aid
    OFFICE HOURS: Eight (8) hours per day, Monday -Friday 40 hours a week. Additional hours worked as needed.

    LOCATION: Abrams Hall

    Additional Job Description:

    Position located at LSU of Alexandria in Alexandria, LA.

    Competencies:
    None

    Special Instructions:
    Application Instructions:
    Please attach a Resume/CV, a cover letter, 3 references and unofficial transcripts. Official transcripts will be required upon hire.

    Questions or concerns about your application should be directed to LSUA Human Resources at or

    Please attach all transcripts for proof of education.

    Background check is required.

    Posting Date:
    May 10, 2024

    Closing Date (Open Until Filled if No Date Specified):
    June 10, 2024

    Additional Position Information:

    Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

    Benefits - LSUA offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more

    Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

    Essential Position (Y/N):

    LSUA is an Equal Opportunity Employer and SAME Agency:

    LSUA believes diversity, equity, and inclusion enrich the educational experience of our students, faculty, and staff, and are necessary to prepare all people to thrive personally and professionally in a global society. We celebrate diversity and are committed to the principles of diversity and inclusion. We actively seek and encourage qualified applications from persons with diverse backgrounds, cultures and experiences. To learn more about how LSUA is committed to diversity and inclusivity, please see LSUA's Diversity Statement.

    LSUA is also designated as a State As a State Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance with the accessibility of materials related to this search are encouraged to contact the Office of Human Resource Management ).

    HCM Contact Information:

    Questions or concerns can be directed to the LSU Human Resources Management Office at or emailed