Director, Design Program Management - San Francisco, CA, United States - PayPal

Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:
What you need to know about the role: As Design Program Management Director within the Experience Design team, you will lead the Design Program Management team. You will guide your team and work with other senior leaders and cross-functional team members to deliver the best possible experiences for our customers. Meet our team: You will be a member of our diverse Experience Design team, where we use our design and research skills to inspire and influence everyone across the company. We believe that different perspectives and backgrounds inside our team lead to innovation and inclusion in our product design. We advocate for meaningful and engaging experiences for our diverse global customers. We support each other, learn from challenges, and have fun. Job Description:
Your way to impact: As Design Program Management Director within the Experience Design team, you will lead the Design Program Management team. You will guide your team and work with other senior leaders and cross-functional team members to deliver the best possible experiences for our customers. Your day-to-day: In your day-to-day, you will:

• GuideUX efforts across the PayPal product portfolio, including strategy, planning,working with cross-functional partners to deliver the best possible experiences for our customers
• Own program strategy for end-to-end delivery using product development process lifecycles and workflows
• Drive continuous improvement to design operations and processes (intake, capacity planning, tooling, workflow mapping)
• Collaborate with other cross-functional Design team leaders (Research, Content Design, Design Operations, Branding) and Business and Engineering stakeholders.
• Work with Program Management leaders in PayPal community to establish best practices in process, tooling, and approach

What do you need to bring:

• 12+ years of experience as a producer, project manager, or program manager with proven ability in managing projects within a design team or design operations
• 5+ years leading design program management teams.
• Thorough command of the UX lifecycle, knowledgeable in all skill areas and tools, including facilitation of workshops or other collaboration techniques
• Background in software, product, or design development and ability to understand technical designs, challenges, and risks quickly conceptually
• Experience with project management software tools and templates; Familiarity with standard designandprototyping tools, such as Figma, Framer, and Miro

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply. PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit The U.S. national annual pay range for this role is $120300 to $287100 Our Benefits: At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset—you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit Who We Are: To learn more about our culture and community visit PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated. REQ ID R0108519#J-18808-Ljbffr