Process Architecture Group Head - New York, United States - Marsh McLennan

Description

The Marsh McLennan Process Architecture Group Head will lead a team of 7-15+ Full Time Employees (FTEs) focused on documenting, analyzing, and re-designing key processes across functions and business units to realize efficiencies. This role is responsible for selecting process improvement projects, managing dedicated project teams, and overseeing execution to maximize benefits. It is a highly visible role with exposure to senior stakeholders. This leader reports to the Marsh McLennan Chief Information Officer (CIO).

Responsibilities

•Establish team org structure and governance

•Lead identification, prioritization, and selection of projects in coordination with required stakeholders

•Lead project staffing and team capacity management

•Work closely with project teams, advise on business case development and solution design, and monitor overall project delivery and quality

•Work closely with process stakeholders across MMC as a thought leader on process re-engineering and continuous improvement

•Oversee project delivery and performance versus savings targets

•Provide updates and escalate key risks as needed to relevant stakeholders (e.g., process owners, Corporate Operations Head)

•Oversee development and socialization of continuous improvement methodologies and tools across the organization

•Prepare and manage team budget

•Prepare and execute on recruiting and training plans

Knowledge and skills

•Global, large-scale experience: Demonstrated ability to run large scale teams and process improvement related initiatives in global organization

•Executive leadership: Ability to lead and inspire a team and foster a culture of change & transformation. Passionate about driving a diverse and inclusive environment. Promotes and recognizes individual and cultural differences

•Team management: Ability to manage and develop large teams (15+ resources) across different locations

•Process engineering methodologies: Experience with established process engineering / improvement methodologies including Business Process Management, Value Stream Mapping, and Lean, Six Sigma; relevant certifications (e.g., LSS Green/Black Belt) preferred

•Analytical thinking and problem solving: Experience supporting businesses/ functions in problem solving, strategy and solution design

•Business understanding: Understanding of insurance lifecycle, broking, benefits management, and management consulting

•Project pipeline oversight: Ability to oversee multiple complex initiatives end-to-end including establishing timelines and milestones, monitoring progress, managing risks, and communicating with senior leadership

•Automation / digitization experience: Demonstrated ability to significantly disrupt operations through the delivery of advanced automation / digital solutions

•Change management: Experience running large change programs in a complex matrixed organization and ability to work alongside business leaders to solve complex execution challenges

•10+ years of experience leading or executing process improvement initiatives. Experience working closely with IT organization (preferred)

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 83,000 colleagues advise clients in 130 countries. With annual revenue of nearly $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit , follow us on LinkedIn and Twitter or subscribe to BRINK.

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $129,800 to $289,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.