Showroom Design Specialist - Charleston
22 hours ago
Job description
If you thrive and excel at providing high end experience for clients and working in a creative space, then the Showroom Design Specialist position may be the perfect fit for youWe are looking for a people-person who is motivated by creating experiences to work with clients to design custom jewelry pieces that hold significant value in their lives.
This is a client-forward facing role that primarily involves educating clients on our custom design process through in person appointments, email inquiries and virtual showings.
We hold high value in our excellent client experience and encourage an educational approach to custom design, as opposed to an intimidating and pushy sales experience.
A strong candidate for this role will have strong written and verbal communication skills and is motivated by providing excellent client experiences and working in a team-oriented, fashion-forward atmosphere.
What You'll Do:
Educating and assisting clients in designing and solidifying details for custom jewelry pieces via appointment and email inquiry
Pricing custom rings based on pricing algorithm and sending invoices to clients
Provide excellent customer service to pre-existing and new clients
Assisting clients with initial custom design process
Assistance with answering Instagram DM inquiries and comments via social media platforms
Hosting by-appointment showings
Provide consistent feedback to team to improve the custom order experience
Day to day showroom management and upkeep alongside of colleagues
Must host Saturday appointments 1x per month (with an alternate week day off)
What We're Looking For:
Strong written and verbal communication skills
People-motivated attitude
Good work ethic
Eagerness to learn
Polished style and demeanor
Understanding of google products (sheets, slides and docs)
Knowledge of Shopify (bonus, not required)
How to Apply
Please include:
A cover letter on how you handle feedback and fast iteration
Why this role—and this level of responsibility—appeals to you long-term
Strong candidates will recognize themselves in this description.
Job Type:
Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Parental leave
Work Location:
In person
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