Sales Operations Planning Manager - Union City, United States - Blommer Chocolate

Description

Job Purpose:

The Sales & Operations Planning (S&OP) Manager is responsible for implementing best practice and supporting continuous improvement in the S&OP process, specifically demand planning management. This position should also ensure that the demand plan is aligned to business needs and give direction on prioritization of areas of improvement. This role will be accountable for providing focus and integration of intel from Sales, Customer Service, and Finance to drive the creation of accurate and timely forecasts for Operations.

Additionally, the S&OP Manager will have oversight of daily activities of the Shipping and Receiving operations at the site. This includes indirect supervision of the department staff, the receiving, shipping, storage, distribution of product, ingredients, and packages that are processed through the shipping dock.

Essential Duties and Responsibilities:

Purchasing & Planning

• Develop, lead, and execute the master production forecast plan in collaboration with sales, purchasing, operations, inventory, plant leadership and corporate
• Direct management of the hiring, training, performance, coaching and advancement of S&OP team members
• Coordinate with material planning to ensure production forecast is met
• Ensure inventory levels are maintained to meet sales orders
• Review, audit and approve all production forecast data and reports (daily, weekly, 6 months)
• Continuous focus and monitoring of plant performance and providing insight and recommendations
• Prepare, interpret and present relevant reporting and analysis to plant and corporate leadership and Business Planning to improve performance and profitability
• Plan and implement improvement actions in Purchasing Planning, Production Planning and Inventory Control to optimize production efficiency and Production/Inventory cost
• Develop, document, and communicate production planning processes
• Implement process improvements and monitor overall effectiveness of production cycle
• Lead technical initiatives to enhance data analysis, implementing planning software (as needed), and serve as an advocate for data integrity
• Maintain professional and technical knowledge by attending workshops, networking and staying informed of industry trends and leading practices

Shipping Receiving

• Indirect oversight of shipping/receiving personnel at site - ensure proper staffing to receive and distribute materials within the plant in an effective manner
• Ensure compliance with all quality and food safety programs following Good Manufacturing Practices (GMPs), food safety checks (HACCP), and product quality checks as required by policies in department.
• Notify customer service, production management, quality or other functional areas of issues affecting customer deliveries
• Develop, maintain, evaluate, analyze, and report on key performance indicators (KPIs)
• Evaluate data, organize, and present to identify opportunities for continuous improvement and savings initiatives
• Support other team members as necessary, cover absences
• Prepare performance evaluation information for your team
• Manage defined Key Performance Indicators (KPIs) for the S&OP function
• Communicate and ensure compliance with Blommer established policies and procedures
• Operate within the Blommer core values of respect and care for others

Physical Requirements:

• General office environment with majority of time using computer
• Regular exposure to plant floor, including noise, dust and variation in temperature (hot/cold)

Safety, Quality and Hygiene Requirements:

• Maintain compliance with all company policies, procedures and code of conduct
• Comply with workplace uniform requirements and safety gear, when on the plant floor v. office

Performance Expectations:

• Manage product operation with a high set of standards to produce consistent, quality-driven results
• Identify and escalate errors in batches, defects in production and any material issues that impede production
• Respect work hours and schedules, timely attendance, and notice requirements for absences or lateness
• Measured for managing shortages
• Convey a positive attitude and a sense of curiosity in learning new roles and responsibilities
• Leadership and engagement of team to achieve performance expectations

Skills and Work Experience Requirements:

• (5+) years of experience in a production environment using and industry standard production planning software
• to read and write English to perform tasks successfully
• have strong verbal and written communication skills
• depth experience running Sales & Operations Planning (S&OP) process, including all aspects of demand and supply planning
• be comfortable working in a collaborative purchasing/planning team
• team leadership experience
• and organizational skills are essential
• computer skills with Microsoft Office suite, Excel and spreadsheets
• to identify, communicate/escalate and problem-solve as issues arise

Education:

• Degree (Supply Chain, Business Management, Logistics, Mathematics/Statistics, Economics, Engineering, or related field of study)
• CPIM and/or CSCP Certifications preferred

Career Progression:

• Employees are encouraged to express interest in internal career opportunities throughout Blommer
• Expectations for promotion or job role change are driven by proficiency and performance in current role
• Career progression would align to other supply chain and operations roles within Blommer