Access Coordinator III - Little Rock
11 hours ago

Job description
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Closing Date:
Type of Position:
Clinical Staff - Medical Ancillary Support
Job Type:
Regular
Work Shift:
Day Shift (United States of America Sponsorship Available:
No
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at
Department:
ICE | Core PA Cancer Access Team C
Department's Website:
Summary of Job Duties:
**This position provides weekend coverage at the UAMS Cancer Institute, working Saturdays and Sundays (6:30 AM-5:00 PM) during clinic hours and remaining three workdays during the week (8:00 AM - 4:30 PM)**The Access Coordinator III is a senior-level position responsible for managing and optimizing patient access to healthcare services through advanced coordination, leadership, and problem resolution. This role ensures the accuracy and efficiency of scheduling, registration, insurance verification, and referral processes while also serving as a resource and mentor for junior access staff.
Qualifications:
Minimum Qualifications:
- High School, GED, or formal educational equivalent
- Three years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment.
- Good communication skills, basic proficiency with computers (preferably MS Office), excellent telephone etiquette skills, and general knowledge of office machines including printers and scanners.
- Excellent customer service skills.
- Knowledge of basic medical terminology is required.
Preferred Qualifications:
- Bachelor's Degree
- CHAA Certification
- Call center experience. Experience in registration, billing, or scheduling in a healthcare environment.
- Knowledge of basic medical terminology
Additional Information:
Job Requirements:
- This position works under supervision and provides comprehensive support for patient care activities.
- This position may meet, greet, and assist the public.
- This position answers telephones and/or may coordinate appointments in a call center environment.
- This position may perform other duties to support patient care activities as needed.
- Perform other duties as needed.
PHYSICAL REQUIREMENTS
Stand: Frequently
Sit: Occasionally
Walk: Frequently
Bend, crawl, crouch, kneel, stoop or reach overhead: Occasionally
Lift and carry weight: 25 lbs
Push and pull weight: 25 lbs
Use hands to touch, handle or feel: Frequently
Talk: Continuously
Hear: Continuously
Taste or smell: Occasionally
Read, concentrate, think analytically: Continuously
Physical Environment : Inside Medical Facility Environment
Noise Level : Moderate
Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity
Hazards: Biological, Chemical, Dust, Electrical, Fumes/Gases/Odors, Radiation, Sharp objects/tools
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking
Frequent Physical Activity:
Grasping, Reaching, Standing, Walking
Occasional Physical Activity:
Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping
Benefits Eligible:
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