SHIFT LEADER -Store 115 - Cincinnati, Ohio, , United States
2 days ago

Job summary
The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), both personally and, in the absence of a higher-level manager, through other associates on duty during his or her shift.
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Responsibilities
- Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello,
- ensure store is prepared and ready for Guests at all times,
- anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.
Job description
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