Regional Operations Manager - Hanover, United States - Saint-Gobain Group
Description
Kaycan has an exciting career opportunity for a Regional Operations Manager for the Atlantic territory to join our Operations Management team.
What's the job?
Under the supervision of the Operations Manager, the Regional Operation Manager is responsible for the direction and leadership of the assigned Branches.
This role includes guiding the Branch Operations Managers in practices, which include warehousing, inventory control, building maintenance, fleet maintenance, health and safety, personnel training and employee development.
The incumbent must have extensive knowledge in order to perform all transactions and activities originating from the front desk and warehouse, as a result, providing superior customer experience.
Ensuring exemplary customer service is provided to all internal and external customers.Lead, direct and motivate a team
Develop and implement new operational and warehousing strategies for creating or enhancing processes and procedures to improve branch performance
Travel to branches on a regular basis to perform audits in order to review Building Maintenance, Fleet Maintenance and Health and Safety policies
Travel as needed with the Regional Sales Managers to visit large account customers
Actively participate in training new Warehouse Personnel (Lead Hands, Supervisors)
Support the Branch Operations Manager is achieving or exceeding Branch specific Performance Targets
Work with the Branch Operations Manager to show Y vs. Y improvements
Review the Inventory Matrix with the Branch Operations Manager, Sales & Supply Chain
Work closely with branch leaders as well as the sales team to continuously review the open order reports
Communicate with the branch sales team on a regular basis to effectively resolve issues as required
Train Branches on warehousing of new products and best practices (example: KWP, KP)
Improve organizational processes, and work to improve quality, productivity and efficiency at a branch level
Address any health and safety concerns and ensure branches are compliant to company and provincial safety standards
Work closely with the inventory department to perform counts when required
Required Qualifications
What do you bring?
5 – 10 years warehouse experience (in a shipping and receiving environment)
Skills Required:
Leadership, lead by example
Understanding policies, planning and strategy
Ability to develop, implement and review company policies and procedures
Ability to oversee budgeting, reporting, planning and auditing
Understanding of necessary legal and regulatory documents (audits)
Ability to address problems and opportunities for the company.
Ability to build relationships with other team members and other branch personnel
Ability to negotiate with vendors
Good planning and innovative mind
Able to work in a fast paced environment
Ability to lift 80+ lbs
Ability to travel with short notice
Expected travel: 40% to 50% of the time
Company Summary
Here's what we do...
Kaycan is a subsidiary of Saint-Gobain, one of the top 100 industrial companies in the world. Saint-Gobain employs approximately 18,000 people in North America and approximately 168,000 people in 75 countries world-wide.
Saint-Gobain's North American companies operate 145 manufacturing facilities in industries as diverse as industrial ceramics and containers, reinforcements and flat glass, abrasives, and building materials.
We're proud that Saint-Gobain North America was recognized by Top Employers institute as one the best workplaces in North America & Canada.
On July 29, 2022 Saint-Gobain completed the acquisition of Kaycan, a manufacturer and distributor of exterior building materials in Canada and in the United States.
With this acquisition, Saint-Gobain reinforced its worldwide leadership in light and sustainable construction by becoming the top siding player in Canada.
We are excited to add new complimentary products to our broad offering of exterior building solutions#J-18808-Ljbffr