General Manager - Cherry Hill, NJ

Position Overview: · The Automotive General Manager (GM) is a key leadership role responsible for overseeing the daily operations, sales, and financial performance of the automotive dealership. This position requires strong management skills, industry knowledge, and a strategic v ...

Job description

Position Overview:

The Automotive General Manager (GM) is a key leadership role responsible for overseeing the daily operations, sales, and financial performance of the automotive dealership. This position requires strong management skills, industry knowledge, and a strategic vision to drive growth, ensure customer satisfaction, and meet financial goals. The GM will work closely with department heads, including Sales, and Finance teams, to create a high-performing and efficient operation.

Key Responsibilities:

The General Manager has the following responsibilities:

• Lead and manage the overall dealership, ensuring all departments (sales, administration) run smoothly and efficiently.
• Provide leadership, guidance, and support to department managers and staff.
• Foster a positive and high-performance work culture, focusing on team collaboration, employee development, and motivation.
• Develop and implement effective sales strategies to achieve monthly, quarterly, and annual sales targets.
• Oversee the sales process, ensuring high customer satisfaction, retention, and profitability.
• Collaborate with the marketing team to create promotional campaigns and advertisements that attract customers and build brand awareness.
• Monitor industry trends and adjust sales strategies to stay competitive.
• Develop and manage the annual budget, ensuring that the dealership operates within financial targets.
• Analyze financial performance reports, identify areas for improvement, and implement corrective actions.
• Control inventory levels, optimize vehicle ordering, and manage pricing strategies to improve profitability.
• Ensure exceptional customer service at all touchpoints, from initial inquiry to post-sale follow-up.
• Address customer complaints and concerns promptly, maintaining high levels of customer satisfaction.
• Monitor customer feedback and use insights to improve services and products offered.
• Ensure the dealership complies with all local, state, and federal regulations, including health, safety, and labor laws.
• Oversee the maintenance of dealership facilities, ensuring they meet brand standards and provide a clean, safe, and welcoming environment for customers and staff.
• Implement best practices to streamline operations and improve overall efficiency.
• Recruit, train, and mentor staff to ensure they are knowledgeable, motivated, and capable of delivering outstanding performance.
• Implement regular training programs to enhance the skills and product knowledge of sales teams.
• Conduct performance evaluations and provide ongoing feedback to foster continuous improvement.

Compensation And Benefits:

We believe in supporting the overall well-being of our employees, and this benefits package is just one of the ways we show our commitment to your health, happiness, and financial future. If you have any questions about these benefits, please don't hesitate to reach out

• We offer a competitive base salary along with annual Performance-Based Salary/ Hourly Increases and Annual Performance Based Bonuses.
• Health Insurance, Dental Insurance, Vision Insurance and Life Insurance Benefits.
• Company paid employee wellness programs.
• Voluntary long term life insurance and disability programs.
• We offer a competitive 401K plan with company matching contributions to help you save for retirement.
• Access to discounts on products and services offered by our company.

Requirements:

The General Manager should have the following skills, education and experience:

• Bachelor's degree in Business Administration, Automotive Management, or related field (preferred). Equivalent work experience in the automotive industry will be considered.
• Minimum of 5-7 years of experience in automotive management or a related leadership role.
• Proven track record of success in sales management, financial performance, and team leadership within an automotive environment.
• In-depth knowledge of the automotive industry, including vehicle sales, service operations, and parts management.
• Strong business acumen and financial management skills.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data, interpret reports, and make strategic decisions.
• Proficiency in dealership management systems (DMS), CRM software, and Microsoft Office Suite.
• Customer-focused with a commitment to delivering outstanding service.

About AutoLenders:

AutoLenders is New Jersey's largest pre-owned auto dealership, with six showrooms across the state, plus three in Pennsylvania and one in Florida. We pride ourselves on a straightforward, no-haggle, no-hassle approach, where delivering exceptional quality and customer service is our top priority. Unlike traditional dealerships that rely on auctions and trade-ins for inventory, AutoLenders takes control of its inventory sourcing through our CAL and ALGO businesses, ensuring both high-quality vehicles and consistent volume. To learn more about what makes us different, visit our website or explore our career pages

Why Work for Us?

"A Great Place for Opportunity and Growth - My employment experience with Auto Lenders has been extremely gratifying. In the short time I have been here, I have been provided with multiple opportunities to learn and grow professionally. They emphasize promoting from within and genuinely recognize their employees' efforts. Most importantly, I feel valued and appreciated." – Employee Review.

Auto Lenders is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: From $130,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person