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    Security Officer - Cleveland, United States - JACK Entertainment

    JACK Entertainment
    JACK Entertainment Cleveland, United States

    3 weeks ago

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    Description

    ** Security Officer**

    **Job Category****:** Security **Requisition Number****:** SECUR03851 Showing 1 location **Job Details**

    **Description**

    Reporting directly to the Security Supervisor, This position is responsible for providing superior service to JACK Cleveland casinos guests by seeking out opportunities to be of service; by maintaining highly visible patrols to insure a safe gaming experience; and by assuring quality support to other departments so that they may serve guests more effectively. Maintaining public order, enforcing safety rules, protecting property and assets, and investigating disturbances in the casino and surrounding areas.

    **Role Responsibilities**:

    The Security position will be charged with protecting company assets and providing a safe environment for our team members and guests. Essential daily duties will include:

    Responsible for the safety and well-being of guests and fellow team members.

    Gives directions and provides escort to customers in need.

    Provides assistance to civil and law enforcement authorities, including testimony in court and other administrative hearings.

    Makes chip fills, jackpot verifications.

    Regularly provides escorts of money and persons in money-handling positions.

    Provides first aid, including CPR when necessary.

    Patrols all sections of property to identify safety hazards and breaks in security.

    Interviews, investigates and documents all applicable incidents in accordance with company policy.

    Makes lost and found detailed descriptions of people and incidents.

    Enforces all company policies and procedures.

    Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

    **Who we are**:

    As a company, we are JACK Entertainment in case you couldnt scroll up, we are a recognized leader in the gaming and hospitality industry and a champion for good in the community. We believe in making the company a great place to work and play We make it easy to join the fun, strive to amaze always, frequently challenge the status quo and regularly let our team members know they make a difference. We strive to provide an amazing work environment, with lots of awesome team members, and a pretty relaxed atmosphere.

    **PERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK:**

    Medical, Prescription Drug, Dental, and Vision Coverage

    Life and Disability Insurance

    Free Parking

    Generous Paid Time Off Plan

    Discounted Team Member Meals

    Education Assistance up to $3,600 a year

    401(k) Savings Plan and Match

    Health and Safety Mandates Strictly Enforced

    Paid Breaks

    **THE SMALL DETAILS:**

    There are a couple of things that we need from you to make sure youre the right candidate:

    **Knowledge, Skills, & Abilities**

    There are a couple of things that we need from you to make sure youre the right

    Must be able to work independently.

    Must be able to sit, stand or walk for long periods of time (4 hours).

    Must be able to respond calmly and make rational decisions when handling employee conflicts.

    Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.

    Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.

    Respond to visual and aural cues.

    Must have the manual dexterity to operate a computer and other necessary office equipment.

    Must be able to tolerate areas containing dust, loud noises and bright lights.

    Must be able to work varied shifts, weekends and holidays as needed.

    Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.

    Ability to speak distinctly and persuasively.

    Must be able to read, write, speak, and understand English

    ****Education & Experience Requirements****

    High school graduate or equivalent required.

    Prior security and/or law enforcement experience preferred.

    Must be 21 years of age.

    Must possess a valid drivers license from their state of residence.

    Must be able to work any day of the week and any shift. Must present a well-groomed appearance.

    Must be able to cope with emergency stressful situations rapidly and without hesitation.

    Comply with apprehension, arrest, control and use-of-force procedures.

    Be familiar with emergency response procedures.

    **License Requirements**

    Ability to obtain a Gaming Occupational License within the State of Ohio

    JACK Entertainment covers all fees associated with obtaining your license (i.e. application cost, background fees, and fingerprinting costs)

    You can review the requirements for the Ohio Casino Control Commission Gaming License here:

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Required**

    High School or better.

    **Experience**

    **Licenses & Certifications**

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