No more applications are being accepted for this job
- Ensure that the attainmentof Victory Housing, Inc, Mission Statement takes precedence over all decisionsand actions
- Adhere to all Victory Housing policies and procedures, COMAR regulations as well as County, State andFederal guidelines including by limited to DOH, CDC, CMS and OSHA
- At all times, implementuniversal precautions and infectious disease control protocols. Wearsassigned PPE appropriately per policy and as requested
- Complete all assignedtraining including initial orientation, COMAR requirements, monthlyin-services, HIPAA, VHI required personal care and skills modules. Participates in required safety anddisaster drills as assigned and mandated
- Answering and transferringall incoming calls in a courteous and professional manner, taking messages, giving information, directions, andother appropriate assistance to residents, staff, guests, and vendors, andperforming a variety of other administrative duties as assigned
- Handle and route allincoming calls in a timely (within three rings), courteous, and distinct,customer-friendly manner using proper telephone etiquette
- Communicate all phonemessages clearly and deliver materials to appropriate parties promptly
- Monitor the entry into anddeparture out if the community for all guests, residents, and vendors. Always maintain a safe andsecure environment
- As required and instructed,screen all visitors per infectious disease control protocols and guidelines toenter the community
- Greet, identify, and visitwith all guests/visitors and scheduled appointments. Offer beverage refreshmentalways, and brochure material when appropriate. Function as information hubto all visitors ensuring their needs are met
- Refer all marketinginquiries to Executive Director. Complete Inquiry Sheet if Executive Directoris unable to talk with the prospect
- Mail community brochures upon request
- Assist with other bulk or Direct Mails as directed
- Assemble and maintain supply of completed brochure packets and requestcollateral materials from Corporate Office as directed to maintain establishedsupply par level
- Assist with office functions such as word processing support
- Distribute mail throughout home to staff and residents; assist in maintaining postal supply for residents and assist in preparing out-goingmail
- Maintain abundant supply of appropriate forms ready for use in files
- Assist with activities as requested
- Assist in redirection of disorientated Residents as needed
- Maintain neat and tidy reception area, including fresh flowers on desk
- Coordinate use of common usage area for events/meetings as directed
- Assist in maintaining appointment notebooks for transportation, hair care, etc. as directed
- Assist job applicants
- Assure community directions are available at desk
- Other duties as assigned
receptionist - , MD, United States - Grace House
Grace House
, MD, United States
1 month ago