- Drafts and edits communications, including outreach materials, informational presentations, training materials, informational e-mails, support documentation (e.g., FAQs, Quick Guides).
- Drafts and edits technical status reports for project
- Translates detailed process and technical information into accessible language for diverse audiences, including non-technical stakeholders and end-users.
- Collaborates with subject matter experts to gather information and insights necessary for creating communications and support materials
- Manages the document development process from conception to completion, adhering to project timelines and requirements.
- Provides guidance and support to team members on the development of communications deliverables and technical reports.
- Collaborates with stakeholders to gather feedback and incorporate revisions into communications deliverables as needed
- Develops and implements a Quality Assurance Surveillance Plan (QASP) to ensure that client-facing communications and deliverables meet required specifications for quality, function, and reliability prior to delivery.
- Implements and maintains documentation standards, templates, and style guides to ensure consistency across all written materials.
- Ensures templates and quality standards comply with Section 508 of the Rehabilitation Act, in addition to other applicable federal, state, local, and organizational laws, regulations, guidelines, and policies.
- Communicates and trains team on quality standards and monitors team adherence to QASP
- Identifies and trouble-shoots recurring issues, errors, and challenges across communications deliverables; recommends and facilitates solutions to these issues.
- Reviews deliverables for incorporation of client, customer, and user feedback.
- Tracks and monitors completion of communications deliverables to ensure on-time delivery to client
- Supports with accurate and timely delivery of mass communications to stakeholders in alignment with communications calendar
- Report to the US-NSF-GRFP Project Manager.
- Ensure communications and deliverables comply with Section 508 of the Rehabilitation Act
- Implement quality assurance protocols to ensure client-facing communication and deliverables are accurate, consistent, clear, and engaging
-
Quality Assurance Manager
2 days ago
VetJobs Washington, United StatesJob Description · To apply, please visit AFM's career center: Quality Assurance Manager · Job Summary: · The Quality Assurance Manger oversees the Quality Control Program and enforces adherence to the ISO standards and procedures. Assigned to the development, administration, a ...
-
Quality Assurance Manager
4 weeks ago
KBEC Group Inc. Washington, United StatesJob Description · Job Description Salary: $30-$35 hourly rate · JOB DESCRIPTION · Quality Assurance Manager Job Description (1 Part-Time) - Youth Temporary Housing Program · KBEC Group is seeking a driven and enthusiastic Quality Assurance Manager. The QA Manager will be respo ...
-
Manager of Audit and Assurance
2 days ago
Universal Service Administrative Company Washington, United StatesJob Description · Job Description · USAC's target compensation range for a new hire into this position is $100,000 - $130,370 USD per year. Actual salary may vary depending on job-related factors based on knowledge, skills, and experience, as evaluated throughout the interview ...
-
Assurance Manager
1 week ago
Southern Cross Care Washington, United StatesFlexible working environment - Part time role · Come join one of WA's largest Aged Care Providers · Take advantage of our salary packaging - up to $18,550 per annum · At Southern Cross Care (WA) we help people live extraordinary lives every day, connected to communities. As a pro ...
-
Assurance Manager
3 weeks ago
Mitchell Titus Washington, United StatesCategory · Assurance · Description · Assurance Manager, Washington, DC Monitor auditing procedures on investments, cash, fixed assets, account receivables and payables, equities, revenues, and expenses; devise audit strategies to address risk and inspect accounting records and s ...
-
Assurance Manager
1 week ago
Mitchell Titus Washington, United StatesCategory · Assurance · Description · Assurance Manager, Washington, DC Monitor auditing procedures on investments, cash, fixed assets, account receivables and payables, equities, revenues, and expenses; devise audit strategies to address risk and inspect accounting records and ...
-
Clinical Quality Assurance Manager
2 days ago
Howard University Washington, United StatesThe Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission. · BASIC FUNCTION: · The purpose ...
-
External Assurance Manager
2 weeks ago
Mitchell Titus Washington, United StatesCategory · Assurance · Description · Mitchell Titus · Achieving Excellence Together · You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to your unique skills, talents and personality to achieve great things. Mitch ...
-
Quality Assurance Manager
2 weeks ago
American Bureau of Shipping Washington, United StatesJob DescriptionAt ABSG Consulting, risk analysis is our foundation. ABSG Consulting is a global professional services company with 100+ offices in 30+ countries. Our Global Government division, headquartered in Washington, DC, deploys cutting-edge technical expertise for federal ...
-
Quality Assurance Manager
1 week ago
IC-CAP, LLC Washington, United StatesThis is a future position that may come open but is not open at the present moment. We are willing to prescreen personnel for these positions if you are interested. Quality Assurance Manager - Skill Level 3: Duties include: Manage corrective action activities/plans from external ...
-
Quality Assurance Manager
1 week ago
American Bureau of Shipping Washington, United StatesJob Description · At ABSG Consulting, risk analysis is our foundation. ABSG Consulting is a global professional services company with 100+ offices in 30+ countries. Our Global Government division, headquartered in Washington, DC, deploys cutting-edge technical expertise for fede ...
-
Quality Assurance Manager
4 weeks ago
VetJobs Washington, United StatesJob DescriptionTo apply, please visit AFM's career center: Quality Assurance Manager Job Summary:The Quality Assurance Manger oversees the Quality Control Program and enforces adherence to the ISO standards and procedures. Assigned to the development, administration, and daily fu ...
-
External Assurance Manager
4 weeks ago
Mitchell Titus Washington, United StatesCategory · Assurance · Description · Mitchell Titus · Achieving Excellence Together · You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to your unique skills, talents and personality to achieve great things. Mitch ...
-
Quality Assurance Manager
4 weeks ago
MCN Build Washington, United StatesJob Description · Job Description · Job Title: Quality Assurance/ Quality Control Manager · Reports to: Executive Vice president of Operation · Supervisory: Yes · FLSA Status: Exempt(Ineligiblefor overtime) · Department: Field of Operations · Schedule: 40hours/week Monday-Frida ...
-
Quality Assurance Manager
3 weeks ago
VetJobs Washington, United StatesJob Description · To apply, please visit AFM's career center: Quality Assurance Manager · Job Summary: · The Quality Assurance Manger oversees the Quality Control Program and enforces adherence to the ISO standards and procedures. Assigned to the development, administration, an ...
-
Assurance Senior Manager
1 week ago
Moss Adams LLP Washington, United StatesMoss Adams LLP · Assurance Senior Manager · Tri Cities , · Washington · Apply Now · At Moss Adams, we champion authenticity. For us, that means fostering a culture of talented people who care—about you, about our clients, and about our communities. Here, you'll work towards ...
-
Information Assurance Manager
3 weeks ago
Peraton Washington, United StatesResponsibilities · The Information Assurance Manager role will be based in the DC/Metro region and tele-work may be available. Selected candidate must be able to support occasional travel as necessary. · Key Responsibilities: · Responsible for leading a team of experienced cyber ...
-
Manager of Audit and Assurance
4 weeks ago
Universal Service Administrative Company Washington, United StatesUSAC's target compensation range for a new hire into this position is $100,000 - $130,370 USD per year. Actual salary may vary depending on job-related factors based on knowledge, skills, and experience, as evaluated throughout the interview process. In addition, this position ma ...
-
Manager of Audit and Assurance
2 weeks ago
Universal Service Administrative Company Washington, United StatesUSAC's target compensation range for a new hire into this position is $100,000 - $130,370 USD per year. Actual salary may vary depending on job-related factors based on knowledge, skills, and experience, as evaluated throughout the interview process. In addition, this position ma ...
-
Quality Assurance Manager
4 weeks ago
Primal Pet Foods Washington, United StatesCOMPANY OVERVIEW · The Primal Pet Group includes manufacturers of fully prepared, human-grade raw foods, treats, and supplements for dogs and cats. The Primal Pet Group was founded with the goal of improving the quality of life and overall health and happiness of pets through who ...
Communications and Quality Assurance Manager - Washington, United States - Professional Management Consulting Services
3 weeks ago
Description
Position Overview:
We are seeking a meticulous and detail-oriented Communications and Quality Assurance Manager to join our team. The candidate will be responsible for developing accurate and consistent communications for a range of stakeholders. The role requires a keen eye for detail, exceptional writing skills, knowledge of Section 508 of the Rehabilitation Act, and the ability to effectively communicate complex information to various audiences.
The ideal candidate will be skilled at crafting clear, concise, and engaging communications in addition to providing quality assurance review for technical reports and training materials. The incumbent will work closely with the Project Manager to establish quality standards for client-facing written deliverables and collaborate closely with cross-functional teams to implement and maintain these standards.
This role supports the National Science Foundation's Graduate Research Fellowship Program (GRFP). Communications range from public-facing flyers and presentations targeting college- and early-career stakeholders to informational correspondence and technical support materials for reviewers to client-facing technical reports and memoranda.
Job Roles & Responsibilities:
The key areas of the job that you oversee, lead, manage, coordinate, develop, maintain, fulfill, etc.
Communications
Quality Assurance
Key Priorities of the Job:
You must regularly complete the key activities at the highest level of performance to meet the expectations of your direct supervisor/company leadership.
