Customer Success Manager - Los Angeles - We Recruit

    We Recruit
    We Recruit Los Angeles

    1 week ago

    Description

    Job Description

    • The Customer Success Manager will work with clients to help solve their problems and ensure their satisfaction while they are an active account.
    • They will also work closely with other employees to ensure customer questions and concerns are addressed in a timely manner.
    • The manager will establish clear client retention goals and process milestones for clients and employees.
    • They will assist customers with setting up and navigating programs or software, promote the value of the product, upsell services and products with the brand image,
    • Promote value through customer experience ,and Assist in creating training courses and educational materials

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  • Work in company Remote job

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