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  • Provider Services Representative - New York - MJHS

    MJHS
    MJHS New York

    1 week ago

    Default job background
    Description

    Job Title

    A unique opportunity in healthcare is available at {company}, a leading provider of Medicare and Medicaid managed care health plans.

    About Us

    We are expanding our services in response to the needs of our patients and members. Our high-quality healthcare plans are designed to help people maintain their independence and live life on their own terms.

    Why Work with Us?

    We offer comprehensive and affordable health and financial benefits, generous paid time off, and opportunities for career development and growth. You will receive training, tuition assistance, and the support you need to achieve your career goals.

    Benefits

    • Tuition Reimbursement for all full and part-time staff
    • Dependent Tuition Reimbursement for clinical staff
    • Generous paid time off
    • Affordable medical, dental and vision coverage for employee and family members
    • Two retirement plans 403(b) AND Employer Paid Pension
    • Flexible spending
    • And MORE

    Responsibilities

    • Manage high volume incoming calls and emails
    • Problem solve and research solutions for callers
    • Log all calls into computer with details of the call
    • Work within multiple systems with dual screen monitors
    • Maintain a professional dialogue while handling difficult situations with callers

    Qualifications

    • High School Diploma or equivalent
    • 3-4 years of experience in customer service in a healthcare environment
    • Prior experience in one or more of the following: Medicare, Medicaid, health insurance, geriatric population and/or utilization/care management process is preferred
    • Bilingual (Russian, Spanish, and Chinese) a plus

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