Geek Squad Agent - Bay Shore
1 month ago
Job summary
As a Geek Squad Agent you'll be the first point of contact for people seeking technology support knowledge and solutions for computers and other devices at our local Best Buy store.
Responsibilities
- Provide positive timely service to customers during the check-in and checkout process
- Understand technology issues by asking questions listening asking follow-up questions taking detailed notes and providing accurate time estimates for next steps
- Maintain knowledge and skillsets through certified training courses
- Clearly communicate and partner with fellow agents
Job description
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