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Park City

    Host/ Hostess - Park City, United States - Hotel Park City / Ruth's Chris Steak House

    Hotel Park City / Ruth's Chris Steak House
    Hotel Park City / Ruth's Chris Steak House Park City, United States

    12 hours ago

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    Description

    Job Description

    Job Description

    Are you friendly, outgoing, and customer service focused ? Do you have fine dining restaurant experience?

    Ruth's Chris Steak House , within Hotel Park City - in Park City Utah, is seeking a Host/Hostess.

    This important position provides the first and last impression for our guests and are key to coordinating an extraordinary dining experience.

    General job duties/functions:

    • Answers the telephone in a timely, pleasant and courteous manner. Correctly takes, confirms and documents reservations.
    • Immediately recognizes and greets arriving guests, obtains guests' names, provides names to servers and directs guests to the appropriate waiting areas.
    • Obtains staffing and station assignments for all servers, service assistants, runners and bar staff from the Manager On Duty. Completes table/station chart with these assignments.
    • Correctly completes all opening and side work duties of the hostess/host at the start of the shift, in a timely manner.
    • Assists the Manager On Duty in planning reservations and assigning parties to appropriate tables, stations and/or servers.
    • Escorts guests to their assigned table, delivers and presents menus to all guests.
    • Accurately quotes waiting times to guests and correctly maintains the "wait" list.
    • Informs Manager On Duty when waiting times are running over times quoted to our guests.
    • Maintains cleanliness and organization of the hostess/host stand and lobby area throughout the shift.
    • Practices teamwork by assisting fellow employees to enhance our guests' dining experience.
    • Communicates to the Manager On Duty any and all situations where a guest may express concern or dissatisfaction with any aspect of the dining experience.
    • Acknowledges all departing guests and invites them to return.
    • Completes other tasks as assigned by management.

    Minimum qualifications:

    • Must be able to lift, handle and carry trays, smallwares and equipment weighing up to 25 pounds.
    • Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis to obtain and store printed materials, menus, wine lists and other hostess/host stand supply items.
    • Must be able to communicate effectively and listen attentively to supervisors, employees and guests.
    • Must be able to continuously use fingers to bilaterally operate the telephone and use point-of-sale equipment.

    Competitive pay, all our part-time & full-time positions offer excellent associate benefits, including discounts on room stays & our Spa.

    Evenings preferred.

    -Equal Opportunity Employer-

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