Software Migration Coordinator - Smyrna

Only for registered members Smyrna, United States

1 month ago

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Job summary

This position requires a motivated self-starter with strong communication skills (English and Spanish) and strong customer service skills to coordinate new release roll outs, create follow-up email templates, track update processes per customer in Salesforce,

Responsibilities
  • Coordinate with SW Call Center Manager and Marketing team new release roll outs
  • Create follow-up email template to inform customer about new release / new functionality and necessary Hardware Requirements

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