- Manage daily orders to ensure accuracy and consistency especially to troubleshoot order issues such as cancellations, returns and discrepancies.
- Follow up with suppliers to ensure timely deliveries and make sure inventories match demand requirements.
- Serve as the main point of contact for existing and prospective sales, representatives, vendors, and distributors with a high standard of marketplace policy compliance and efficiency.
- Resolve all aspects of daily order management and unforeseen problems quickly and professionally; identify and resolve order issues related to cancellations, return, loss and discrepancies.
- Proactively coordinate with the team members of all different departments and offices as well as the warehouse to monitor inventory and evaluate appropriate safety stock levels.
- Reduce costs and improve efficiency for both personal and the business.
- Perform other duties and complete special projects (such as participation in innovative programs) as assigned.
- Bachelors degree
- Strong communication skills - both verbal and written
- Strong collaborative, problem-solving, and negotiation skills
- Result-driven and able to work with cross functional teams to achieve goals
- Self-starter and detail oriented
- Work well under pressure
- Creative thinker and open to sharing new ideas
- Experience in sourcing, vendor relationship management, pricing negotiations, procurement, ecommerce and operation.
- Knowledge of purchasing process and procedures and key commercial terms such as freight payables, incoterms, and delivery terms.
- Fluency in Mandarin is a plus.
Business Operations Specialist - New York, United States - Axon US Corp
Description
About Us
Axon US Corp is a New York City based E-commerce company since 2008, has thrived for over a decade as a key player in the supply chain industry. We are deeply entrenched in the supply chain, fostering robust relationships with vendors and brands across the United States. Our forte lies in sourcing and delivering quality tools, plumbing, hardware, and a wide spectrum of products to diverse customers, ranging from professionals to general consumers. We excel not just in providing quality products but in offering end-to-end supply chain solutions. Through strategic partnerships with renowned brands, we ensure seamless logistics, innovative sourcing, and collaborative growth, cementing our position as industry leaders dedicated to delivering excellence.
About the Position
At Axon we are looking for a highly motivated individual who is able to complete tasks independently and looking to grow rapidly within our expanding company. The ideal candidate will be responsible for purchasing products per demand and work in the supply chain as an operations specialist. Responsibilities include vendor selection, vendor relations, cost improvement and purchasing savings, etc. Ensures compliance with policies, procedures, and practices and all local, state, federal, safety regulations, policies, procedures, etc. Through this opportunity the individual will gain broad experience in various aspects of brand partnerships in the supply chain and e-commerce industry.
Responsibilities
Qualifications
Preferred Qualifications
Job Type: Full-Time Onsite in Manhattan
Office Schedule: Monday to Friday 9am-6pm
Salary: Starting at $50k + bonuses (all salary and packages are subject to negotiation based on professional experience level and skill sets)
Benefits:
Paid-Time Off
Paid Sick Days
Holidays
Professional Development Assistance