Volkswagen - Service Advisor - Garden Grove
1 month ago
Job summary
As a Service Advisor you will be well-versed in product offerings inventory needs technician scheduling customer service meet with customers determine their needs for repair maintenance vehicle issues increase customer satisfaction by building relations verifies warranty contract coverage examining records explaining provisions exclusions create estimates costing materials supplies labor including deductibles using X-Time prepares repair orders describing issue problems causes repairs services obtaining approval signatures monitor progress each vehicle updating customers frequently increase profitability maximizing sales execute retail promotions perform active deliveries walk guest vehicles talk VW survey ask fill out perform follow-up calls all guest.
Job description
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