Customer Service Support Level 1 - Houston - Manpower

    Manpower
    Manpower Houston

    7 hours ago

    Description

    Customer Service Support Level 1

    Our client, a leader in the industrial sector, is seeking a dedicated customer service professional to join their team. As a key member of the support department, you will work closely with internal teams and customers to provide exceptional service.

    The ideal candidate will possess excellent communication skills, be able to problem-solve effectively and demonstrate a proactive approach that aligns with our organization's values.

    • Assist customers and sales representatives with inquiries regarding equipment returns, repairs, replacements and delivery schedules;
    • Schedule field service repair calls as needed for timely issue resolution;
    • Manage requests for additional company materials while maintaining accurate records of product enhancements pricing changes schedule updates

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