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Medical - Woon - Patient Service Representative Medical - Woonsocket, United States - Thundermist Health Center
Description
Medical - Woon - Patient Service Representative Medical450 RI-126, Woonsocket, RI 02895, USA
Req #1812
Tuesday, April 2, 2024
Thundermist's Mission - To improve the health of our patients and communities by delivering exceptional health care, removing barriers to that care, and advancing healthy lifestyles.
Please note, effective September 1,2021, all Thundermist employees are required to have an initial dose of vaccine to prevent Covid-19.
Effective October 1, 2021, all employees of RI licensed health care facilities must be fully vaccinated against Covid-19. Employees may be deemed exempt from this requirement based on documentation from their health care provider.Medical - Woon - Patient Service Representative Medical
Job Description
Reports To:
Practice Director
Department:
Medical
Job Grade: 4
Employment Status:
Non-Exempt
Date: 4/2023
General Responsibilities:
Takes complete and accurate messages, schedules appointments, takes charge of all aspects of registering patients, answers all incoming calls, collects charges for the office visit.
Required Qualifications:
Primary Contacts:
External:
Frequency:
Patients/Family Members
Constant
EDS/Insurance Companies
Daily
Daily
Community Based Organizations
As Needed
Internal:
Frequency:
Daily
Medical Support Staff
Daily
Nurse Manager
Daily
Case Manager
Daily
Patient/Family Members
Daily
Other HC Staff
As Needed
Physical Effort/Environment:
General office environment.
Must be able to operate PC, answer multiple incoming telephone lines, take accurate written messages, verify all insurance coverages and files.
Moderate physical activity, walking, standing, sitting, bending, and stretching.Work Schedule Demands:
Must be able to work evenings as scheduled. Occasional overtime may be required in the event of vacation time or staffing shortage.
Communication Skills:
Must have exemplary customer service skills, including professional telephone manner
in conjunction with excellent oral communication ability for all levels of client interaction.
Confidentiality of Information:
Must have exemplary customer service skills, including professional telephone manner in conjunction with excellent oral communication ability for all levels of client interaction
Significant Job Functions:
Clinical:
Administrative:
Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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