Lead receptionist - Minot, North Dakota, United States - CommonSpirit Health

Description

Overview:
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health.

With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S.

residents. Our world needs compassion like never before. Our communities need caring and our families need protection.

With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.

CHI St. Alexius also provides you with the quality care you provide to others. We care about our employees well-being and offer benefits that complement work/life balance.

We offer the following benefits to support you and your family:

program supporting any child care, pet care, or adult dependent needs

Employee Assistance Program (EAP) for you and your family

Health/Dental/Vision Insurance

Flexible spending accounts

Voluntary Protection:
Group Accident, Critical Illness, and Identity Theft

Adoption Assistance

Paid Time Off (PTO)

Tuition Assistance for career growth and development

Matching Retirement Programs

Wellness Program


Responsibilities:
CHI Minot Medical Plaza is looking for a Full Time Lead Receptionist to join the clinic team

Under direct supervision, the office lead will provide administrative and clerical support for clinic operations; coordinate clinic functions and special projects, learning all aspects of clinic operations.

What You'll Do:
Assist in identifying and providing guidance in resolving operational issues.

Manage day to day operations of clinic functions.

Efficiently direct patient flow throughout the clinic.

Coordinate general front office activities including but not limited to; registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations, and other related duties.

Assist the manager to ensure appropriate staffing coverage at all times.

Assist the manager with new hire or reoccurring training processes.

Assist the manager to facilitate training of new hires and training initiatives.

Perform other duties as assigned within the scope of their role.


Qualifications:
High School Diploma or equivalent preferred.

1 year of healthcare experience preferred.

Knowledge of insurance authorization/billing requirements.

Knowledge of clinic procedures and regulatory requirements.