customer service rep - Lakeville, United States - Randstad

    Default job background
    Description
    customer service rep.

    • lakeville , minnesota
    • posted 8 days ago

    job details
    summary

    • $ $33.33 per hour
    • temp to perm
    • high school
    • category office and administrative support occupations
    • referenceAB_4515895
    job details

    A customer service representative, or CSR, will act as a liaison, provide product information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

    Our customer service role also contains data entry, purchasing products, and some inside sales. Our product lines include die cutting, hose, seals and O-Rings, grain and conveyor belts, bearings and power transmission parts. The best CSRs are genuinely excited to help customers. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

    salary:
    $ $33.33 per hour


    shift:
    First

    work hours: 8 AM - 4 PM

    education:
    High School

    Responsibilities

    A customer service representative, or CSR, will act as a liaison, provide product information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

    Our customer service role also contains data entry, purchasing products, and some inside sales. Our product lines include die cutting, hose, seals and O-Rings, grain and conveyor belts, bearings and power transmission parts. The best CSRs are genuinely excited to help customers. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
    Skills

    • Active Listening
    • Typing Skills
    • Customer Service
    • CUSTOMER ORDERS/SALES
    • Client Service
    • Customer support
    • Basic Software Skills
    • Telephone Etiquette
    • Basic Computer Skills
    • Adapting to Change
    • ERP
    Qualifications

    • Years of experience: 1 year
    • Experience level:
    Entry Level

    Randstad is a world leader in matching great people with great companies.

    Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.

    Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer:

    Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

    If you require a reasonable accommodation to make your application or interview experience a great one, please contact

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

    In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.

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    nereyda torres

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