Unit Secretary - Bedford, United States - Carleton-Willard Village

Carleton-Willard Village Bedford, United States

3 weeks ago

Description

Position Summary:

The Unit Secretary supports the nursing unit by providing administrative supportincluding receiving visitors and family members, answering the phones,admission paperwork and room readiness, daily census, coordinating thescheduling of appointments and transportation for the unit's residents andensuring appropriate inventory and supplies for the unit.

Essential Duties and Responsibilities:

Assist with collation, labeling and preparation of new medical records and other unit worksheets
Notify the Nursing and Dietary office of admissions and discharges
Admissionreadiness includes preparing the door, C.N.A. sheets, welcome packet, enteringadmissions information into Matrix, for example: diagnosis, pharmacy, allergiesand religion
Residentdischarges, complete discharge summary paperwork prior to resident leaving theunit
Maintaindaily resident appointments; including arranging transportation and preparingthe documents needed for appointment
Knowledgeableof the operations of the lifeline system and fire panel
Create outside physician consult packets when needed
Review3-11 and 11-7 shift information for admissions and/or transfers to hospitalsand perform necessary follow up tasks, including bed hold notifications
KeepI.D. Summary Sheet current
Assist with the preparation of records and arrangements and discharges
Update/CheckCNA assignment sheets daily & weekly to ensure staff have up to dateresident information
Maintain updated census sheets for nursing staff
Checkshredder bin and call facilities if it needs to be emptied
Check printer/fax and replace as needed
Keep medical records current, orderly and in good repair. Thin and fileexcess chart forms in accordance with procedures. Fill in headings on new formsas needed
Always assures confidentiality and discretion while handling allconfidential resident/patient information
Complieswith access level and minimum necessary guidelines for use of (PHI) ProtectedHealth Information
Auditrecords for missing items and signatures
Updatethe following unit specified checklists: resident bath/shower schedule, physician order renewals, physicianvisits
Takeresponsibility for monitoring, ordering and receiving all unit supplies, i.e.:medical, stationary, and dietary/kitchen
Answer the telephone, take and route messages. Relay messages to other units and departments accordingly
Respondto call lights and locate appropriate staff member and alert of the resident'sneeds, if unable to assist
Checkthe census daily for accuracy
Collectincoming and outgoing unit mail from the unit and mailroom daily
Updateand maintain all unit manuals and bulletin boards
Trackand facilitate resident appointments at the Caswell Hall Hair Salon, includingtransporting residents to and from their appointment
Pass trays, help with activities, provide assistance to the Charge Nurseor Nurse Manager as assigned and needed, and coordinate any specialist visitsfor residents
Committed to working with residents and families to develop andimplement strategies that promote person-centered care
Applies "5 Star" customer service approach in all aspects of job
Adheresto all company policies, procedures, and standards of conduct
Reportsto the appropriate managers any known or suspected violations of policy andprocedures, regulations or standards of conduct
Attends required in-services and training
Perform additional duties as assigned

Qualifications:

High School Diploma or equivalent required, Associate Degree in Business Administration preferred
2+ years of relevant project management, medical office management or administrative experience or a combination of education and experience from which comparable knowledge and skills are acquired
Must possess organizational skills and be proficient with computer skills (excel/word/outlook). Matrix experience a plus
General knowledge of medical and nursing terminology
Strong communication and customer serviceskills
Ability to relate well to the senior position
CPR & Dementia training highly preferred
Ability to maintain positive working relationships with residents, their families, peers and other staff members

Carleton-Willard Village is committed to providing equal opportunity for employment and advancement to all team members and potential team members. Carleton-Willard Village does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/ or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations.

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