Front Desk Receptionist - Niagara Falls - Fairfield by Marriott

    Fairfield by Marriott
    Fairfield by Marriott Niagara Falls

    2 days ago

    Description
    Responsibilities Front Desk:
    • Greeting and assisting guest
    • Handling a variety of administrative support tasks
    • Providing outstanding customer service
    • Make Reservations
    • Check-in &/or Check-out guest
    • Breakfast Serving
    • Keeping Lobby Clean
    • Laundry
    Front desk Job Description:
    We are looking for a qualified receptionist to welcome and greet guest with a smile while handling a variety of tasks, such as faxing, taking and routing phone calls, check-in or check-out guest. Make, Change or Cancel reservations.
    A good job candidate must be professional and friendly, especially when dealing with clients. Excellent service is a must for great customer experiences.
    Responsibilities Front Desk:
    • Welcoming and greeting guest
    • Performing safety checks
    • Directing clients around the area if asked (Must know the general area around the hotel)
    • Answering and forwarding phone calls
    • Making, Changing and or Canceling Reservations
    • Copying, faxing and performing other administrative tasks
    • Laundry
    • Serving and reloading breakfast items (this is only required if you work during 7am-3pm Shifts) and only during Breakfast hours
    • Keeping the Lobby and area clean and well-organized
    • Providing delightful customer service
    • Dealing and Handling customer service with a smile
    • its a plus if you have experience with using Hotel Property Management Systems
    • Holidays, weekends and occasional overtime
    Receptionist Job Requirements:
    • Excellent written and verbal communication skills
    • Great telephone communication skills
    • Great organizational skills
    • Good computer skills, including competency in Microsoft Office programs
    • Good time-management skills
    • Customer-centric approach
    • Professional and friendly disposition
    • Ability to work in a team
    • Willingness to assist colleagues with administrative tasks
    • Experience as a front desk agent is a plus
    Work schedule
    • 8 hour shift
    • Weekend availability
    • Monday to Friday
    • Holidays
    Benefits
    • Flexible schedule
    • Employee discount
    • Paid training

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