Guest Service Representative - North Olmsted, United States - Group Management Services

    Group Management Services
    Group Management Services North Olmsted, United States

    1 month ago

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    Description
    Guest Service Representative
    North Olmsted, Ohio

    Hampton Inn is currently seeking full-time Guest Service Representatives in North Olmsted, Ohio. In this role, you will be responsible for checking guests in/out, responding to guest's requests and all other duties assigned.

    What We can offer YOU:
    • Dental & Vision
    • 401k
    • Life Insurance
    • Health Insurance
    • Paid Vacation
    • Paid Holidays
    • Paid Parking
    • Hilton Travel Rewards
    The right candidate will have:
    • Previous experience working a front desk in a hotel setting strongly preferred
    • Previous customer service experience required
    • Available to work a flexible schedule including evenings, weekends, and holidays
    Pay: Dependent on experience
    Our Guest Service Representatives will:
    • Ensure the highest level of guest satisfaction by offering friendly attentive service
    • Resolve guest problems quickly, efficiently, and courteously
    • Greet customers immediately with a friendly and sincere welcome
    • Maintain, monitor, and update group information on the hotel's records as necessary
    • Process guest check-in and check-out smoothly and correctly
    • Attend required meetings and pre-shift meetings
    • Performs all other duties assigned
    If you are interested in this position, please submit a current resume today