- 401(k)
- Bonus based on performance
- Dental insurance
- Free uniforms
- Health insurance
- Vision insurance
- Greet all members & guests with a smile and wish them well as they exit the club
- Check in all members and guests in accordance with company procedures
- Facilitate any messages on club software at member check-in
- Answer phones in courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere, which makes members feel welcome
- Facilitate all member requests or forward to a manager
- Maintain professional disposition at all times
- Sell retail products and work the juice bar making shakes
- Schedule member services: tanning, personal training, etc.
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Responsible for external Membership Sales, bringing the business in.
- Gives tours and trial memberships to prospective members.
- Activate new memberships.
- Upgrade existing members into memberships of greater value.
- Engage in opportunities that positively impact the member experience.
- Adhere to all operational excellence standards related to providing a great member experience.
- Consistently look for opportunities to gain new members.
- Prospect for qualified leads and create traffic through mailers, referrals, outreach, etc.
- Field corporate opportunities.
- Create external partnerships with vendors for in-club promotions.
- Responsible for flyer distribution.
- Develop relations within community and local small businesses by involving club in community events.
- Build a network of contacts through prospecting and referrals.
- Determine prospects goals and motivation, be knowledgeable of all products, programs and services and ensure prospects understand the value of our services.
- Reach and surpass monthly sales projections.
- Attend sales and training meetings as necessary.
- Previous sales and customer service experience a must.
- Fitness club experience preferred
- Confidence to perform on an incentive based compensation plan
- Excellent verbal and written communication skills
- Enthusiastic, energetic, personable and friendly disposition
- Personal passion for health and fitness
- Enjoy working within a team
- Willing and able to work evenings, weekends and holidays
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1 month ago
Description
Job Description
Job DescriptionBenefits:Crunch Fitness in Midland Park, NJ is looking for a Membership Advisor/Front Desk Associate to join the team
Job Summary:
The Membership Advisor/Front Desk Associate will be responsible for producing consistent monthly sales by enrolling prospective members in the club. He/She will demonstrate an aptitude and command of all company-wide policies and initiatives to ensure the integrity of the Crunch brand.
Essential Job Responsibilities:
Qualifications:
