Automotive Service Advisor - Columbia, United States - Midas - PGW

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    Job Description

    Job DescriptionBenefits:
    • 401(k) matching
    • Bonus based on performance
    • Company parties
    • Employee discounts
    • Free food & snacks
    • Free uniforms
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Training & development
    • Vision insurance

    At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
    We are looking for automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

    Responsibilities
    As a Midas automotive service sdvisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
    • Deliver exceptional customer service while listening and consulting customers
    • Following up with customers, services requested, estimated completion times etc.
    • Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts
    • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
    • Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed
    • Supervise up to ten employees
    • Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
    • Maintain inventory counts
    • Overall cleanliness and organization of the facility
    • Other duties as assigned
    Qualifications
    • General automotive knowledge
    • Excellent customer service disposition
    • Good communication skills
    • Leadership ability
    • Team building skills
    • Ability to work a flexible retail schedule including weekends, evenings and holidays
    • Valid drivers license