Customer Service Representative- Blue Hill, ME - Bar Harbor Bank & Trust

    Bar Harbor Bank & Trust
    Bar Harbor Bank & Trust Blue Hill

    23 hours ago

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    Description

    **Customer Service Representative Role Summary**

    This role involves interacting with customers, identifying their financial needs, and contributing to the success of the company by recommending additional products and services.

    Job Description:

    As a Customer Service Representative at Bar Harbor Bank & Trust, you will be the first point of contact for our customers. You will make a difference in their lives by supporting them with their day-to-day financial needs and building trusted relationships.

    We are looking for individuals who thrive in a fast-paced, collaborative, and engaging environment. This full-time position is based in our Blue Hill, Maine branch and requires 40 hours of work per week.

    Responsibilities:

    • Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
    • Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
    • Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
    • Build trusting relationships with individuals in the communities we serve.
    • Be an active participant in, and advocate for, community growth and prosperity.
    • Process transactions for customers in a prompt, efficient, courteous, and professional manner.
    • Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

    Requirements:

    To succeed in this role, you should have an interest and experience in customer service and a working knowledge of Windows.

    About Our Culture:

    We know companies with a strong culture and higher purpose are better places to work and perform better in the long run. At Bar Harbor Bank & Trust, we strive to ensure our culture remains alive and well, expressed in our six Brand Behaviors:

    • **Positivity:** Be all in. Create a rewarding and exciting place to work.
    • **Communication:** Talk straight. Share the right information clearly and quickly to build great relationships.
    • **Teamwork:** Actively share. Build great teams to make positive things happen.
    • **Initiative:** Embrace change. Value innovation and fresh thinking to continually improve our customer experience and team development.
    • **Professionalism:** Show respect. Treat others with care and respect, because maintaining a professional manner promotes real trust.
    • **Quality:** Build the best. Ensure the highest quality standards are adhered to in everything we do.

    What We Offer:

    We offer a competitive salary, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more.

    About Us:

    Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. We are committed to creating an inclusive and diverse workplace where everyone can thrive.



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