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    Branch Manager - Tulsa, United States - International Bank of Commerce

    International Bank of Commerce
    International Bank of Commerce Tulsa, United States

    3 weeks ago

    Default job background
    Description
    IBC Bank successes are the result of an aggressive and innovative attitude.

    The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities.

    IBC bank hirestalented, creative and dedicated individualsto help our business succeed.
    We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.
    We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.


    Time Type:
    Full time

    IBC Bank successes are the result of an aggressive and innovative attitude.

    The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities.

    IBC bank hirestalented, creative and dedicated individualsto help our business succeed.
    We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.
    We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.


    Time Type:
    Full time


    Department:
    410 Branch Management


    Job Summary:


    The Branch Manager is responsible providing customers with the IBC Experience and "we do more" attitude to meet their needs and opportunity for branch growth with complete customer satisfaction.


    Job Description:

    ESSENTIAL JOB FUNCTIONS

    The statements on this job description are intended to describe the general nature of level of work being performed by incumbents.

    They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
    Maintain branch sales performance expectations
    Assist in employee development through role plays and observation - implement IBC Mission
    Establish and meet individual goals
    Provide customer service
    Organize blitzing, presentations and call campaigns
    Maintain customer portfolio
    Provide branch numbers at manager meetings
    Facilitate branch meeting and/or huddles
    Assist with teller supervisor duties - overrides (teller and sales overrides, ending day, card wizard
    Establish community involvement
    Understand and meet compliance expectations (exceptions, branch checklists)
    Assist in hiring and termination process
    Assist with trainings
    Maintain and supervise time and attendance
    Other duties as assigned

    SKILLS
    Effective English verbal and written communication skills
    Computer literate and have working knowledge of Microsoft Office
    Service oriented; actively looking for ways to help others
    Solution Oriented with self-starter motivation
    Time Management and Organizational Skills
    Critical thinking ability to make decisions and act with urgency
    Ability to meet performance standards and deadlines
    Learning Strategies
    Basic math skills
    Speaking
    Social Perceptiveness
    Able to work weekend schedule
    Able to concentrate and focus on detail
    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
    Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
    Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
    Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
    Bringing others together and trying to reconcile differences.
    Adapt quickly to changes not only themselves but also be able to provide guidance to the staff
    Able to coach, counsel, motivate employees towards performance goals and create team environment

    Create an ethical, non- discriminatory and safe work environment; establish effective communication lines/ methods; identify and solve employee problems; be able to manage conflict.

    EDUCATION & KNOWLEDGE
    High School diploma or GED equivalent
    Some college, preferred
    Customer service working experience preferred
    Must demonstrate ability to perform

    #J-18808-Ljbffr
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