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Alpharetta

    Billing Specialist - Alpharetta, United States - Softrim LLC

    Softrim LLC
    Softrim LLC Alpharetta, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionSalary:

    Job Summary:

    We are seeking an experienced and detail-oriented billing specialist to join our accounting team. The billing specialist ensures the timely and accurate drafting and collection of invoices and maintains up-to-date accounts receivable records. The successful candidate will exhibit exceptional attention to detail, strong communication skills, and a customer-focused approach to maintaining positive client relationships.

    Responsibilities:

    • Accounts Receivable Management:
      • Record and maintain accurate and up-to-date accounts receivable records.
      • Generate and send invoices to clients on a regular basis.
      • Monitor customer accounts for payment discrepancies and investigate and resolve any discrepancies promptly.
      • Reconcile accounts and ensure that payments are allocated correctly.
      • Maintain organized customer files and records.
    • Collections:
      • Contact customers with overdue accounts to collect outstanding payments.
      • Follow up on past-due invoices through phone calls, emails, and written communication.
      • Record and document all collection activities in a systematic and organized manner.
    • Customer Relations:
      • Maintain positive and professional relationships with clients while managing collections.
      • Respond promptly to customer inquiries regarding invoices, billing, and payment status.
      • Address customer concerns and resolve payment issues with a customer-centric approach.
    • Reporting:
      • Prepare regular reports on accounts receivable and collections status for management.
      • Provide updates on collections progress and any potential issues that may impact cash flow.
    • Process Improvement:
      • Suggest and implement process improvements to enhance the accounts receivable and collections process.
      • Collaborate with the finance team to streamline operations and increase efficiency.

    Qualifications:

    • Proven experience in billing, collections, or similar finance role.
    • Strong knowledge of accounts receivable and collections best practices.
    • Excellent communication and negotiation skills.
    • Proficiency in accounting software and Microsoft Office, especially Excel.
    • Detail-oriented and organized with a strong focus on accuracy.
    • Bachelor's degree in Accounting, Finance, or a related field preferred.

    Work Location: In-office.

    Supervisor: CFO

    Employment Terms: Full-time, Non-exempt, Hourly. Eligible for benefits (medical, dental, vision, life, AD&D, disability) and 401(k) after introductory period. Typical business hours are from 8:00 a.m. until 5:00 p.m., Monday through Friday, excluding company-observed holidays.

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