Customer Service Representative - Manchester, United States - AutoFair Automotive
Description
**AutoFair** is seeking an **Customer Service Representative** to join our team. **We are looking for someone who can work evening and weekend shifts** **Benefits:**
Aggressive & Rewarding Compensation Package
Medical, Dental, Vision, Life and Disability
401 K Plan with company match
Paid vacation
World-class training and professional development
Growth opportunities for career advancement
Employee vehicle purchase plans
Discounts on products and services
Flexible Work Schedule
Health and wellness
**Responsibilities:**
Answer customer calls and establish follow-up with sales appointments
Greet opportunities and provide pre-set proposals.
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information & direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team & process development sessions keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
**Requirements:**
At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre-employment background check & drug screen
**AutoFair Automotive Group** is a rapidly-expanding dealer group with excellent opportunities for career growth. We are committed to offering our customers an unmatched experience through outstanding customer service and priding ourselves on our long relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated, and ambitious to join our team.
**AutoFair Automotive Group** offers opportunities with the following brands:
**Ford - Honda - Hyundai - Genesis - Nissan - Subaru - Volkswagen**
*AutoFair Automotive Group maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*
Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.